Left without food & disappointed by service

2.6 / 5
37.1% of users recommend this
  • Quality of service

  • Quality of food

  • Value For Money

Jd04's review of Just Eat - www.just-eat.co.uk


“Left without food and disappointed by service ”

Written on: 02/08/2013 by Jd04 (1 review written)

After ordering food and receiving a confirmation number and estimated delivery time I sat down in the knowledge that food was on its way.... It was a long waiting time (expect that on a Fri night) but 30 mins beyond the estimated delivery time I called the restaurant... They had no knowledge of my order!

After speaking on the customer services live chat I get informed that It was the restaurants fault and when calling the restaurant I get that it's just-eats fault... I'm left in the middle no nearer to a solution. Although I was offered a voucher... £3 from just eat, yes just £3, ought to buy me a side.

It's now late at night and to resolve means an additional wait from another supplier.

Poor service, poor recommended resolution and just overall a flawed system! If it goes wrong you are left high and dry

  • Quality of service

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