Written on: 19/08/2012 by arum_lily (1 review written)
On a regular basis I have to contact iPlayer as programmes have no download option. I`m used to that inefficiency but now iPlayer has lost all of my downloads & I am unable to download any programmes so it`s now totally useless. I have wasted hours trying to get it to work. Eventually at the bottom of so-called help page I found what sounded like the solution to my problem dated 24.7.12. Unfortunately their solution doesn`t work, it`s supposed to be a patch for those who have this problem but there is no patch anymore. I just hope they manage to fox this problem before my downloaded programmes have expired Their emails in reply to problems come from an address that can`t receive emails so they give you a very long reference number if you need to reply. With the problem I have it`s not as simple as a programme that won`t download, it`s very complicated for them to explain - if they understand what they`re doing. It`s great WHEN it works but not when it loses your downloads.
As rated by real users
"Lost downloads monthly" Read More
"Frustrating" Read More
"Lots of entertainment" Read More
"Good collection of music" Read More
"Top class" Read More