Returns Scam

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2.5 / 5
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Guest's review of The Jewellery Channel


“Returns Scam”

Written on: 31/08/2012

I purchased an expensive Diamond Bracelet for my wife's birthday, after one week of wearing the bracelet a link broke and the bracelet fell off my wifes wrist.
I retunr this item and today received a letter from their Technical department stating it was wear and tear and would cost us £40 to repair.

I have tried contacting them, left messages for a Manager to call me, nothing and I have stated the The Sales of Goods Act 1979 which does not appear to have made them agree their item was faulty.

Do not touch TJC with a barge pole.

  • Lifestyle

    Channel Type

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