Written on: 31/08/2012
I purchased an expensive Diamond Bracelet for my wife's birthday, after one week of wearing the bracelet a link broke and the bracelet fell off my wifes wrist.
I retunr this item and today received a letter from their Technical department stating it was wear and tear and would cost us £40 to repair.
I have tried contacting them, left messages for a Manager to call me, nothing and I have stated the The Sales of Goods Act 1979 which does not appear to have made them agree their item was faulty.
Do not touch TJC with a barge pole.
" Absolutely rubbish stones fall out of item , have to wait forever ... " Read More
" Guarantees Worthless " Read More
Written by michaelpaulocallaghan
" Creat and craft club " Read More
" Very poor customer service and quality dubious " Read More
" They Don't tell you this in the adverts " Read More