Returns Scam

Click here if this is your business
★★★☆☆
2.7 / 5
45% of users recommend this
Click here if this is your business

Guest's review of The Jewellery Channel

★☆☆☆☆

“Returns Scam”

Written on: 31/08/2012

I purchased an expensive Diamond Bracelet for my wife's birthday, after one week of wearing the bracelet a link broke and the bracelet fell off my wifes wrist.
I retunr this item and today received a letter from their Technical department stating it was wear and tear and would cost us £40 to repair.

I have tried contacting them, left messages for a Manager to call me, nothing and I have stated the The Sales of Goods Act 1979 which does not appear to have made them agree their item was faulty.

Do not touch TJC with a barge pole.

  • Lifestyle

    Channel Type

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review