Jewellery Maker Reviews

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Jewellery Maker

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Latest Reviews

★☆☆☆☆

“CS worse than bad!”

Written on: 25/04/2016 by LarryHarris-Alt64 (1 review written)

Please Gemporia, buy back the company! It will NOT survive under the current management. CS can't give the correct answers. They create problems, and they can't/or will not fix them! The bead selection is getting boring. Please, please buy back the company! … Read Full Review

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★★☆☆☆

“Bad customer service”

Written on: 10/03/2016

Phoning JM "Customer Service" very recently concerning a broken item I was told that unless the item was returned first by Special Delivery they could not send a replacement. As a disabled customer I pointed out that would take me quite a while, I need to find somebody to go to the post office for me. As they,only had one replacement still in stock I asked could they send it to me with a return postsge bag or something similar to expedite matters? The CS female said no we do not do that… Read Full Review

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★★★☆☆

“Bad customer service ”

Written on: 20/06/2015 by Naomiroddy (1 review written)

New to jewellery maker made several orders first being a beautiful set of cabochons these arrived all shoved together in bubble wrap so 11 of them were scratched not a good look, was told I'll have to send them all back including wire not just the ones that were scratched , shame as was a birthday pressie. ordered 2 kits some of the silver plated findings were of extreme poor quality but ok a recent purchase was the chasing hammer and block set ordered late at night on their so called bargains… Read Full Review

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Echoman's Response to Naomiroddy's Review

Written on: 10/03/2016

Totally agree with you. The presenters spend more time talking about their personal lives and larking around than they do telling us the paying eejits about the gems etc!
Broken storage bag meant I had to phone customer service. Rep inferred I may be lying and basically dismissed me and my concerns.
They take your money, take an age to deliver then dismiss you if you dare to call them! Terrible service and company.

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★★★☆☆

“Was pleased at first but...”

Written on: 21/05/2013 by Gaia86 (1 review written)

after i brought a few items from here i was quite pleased. The sterling silver findings are quite a good and are at cheap prices then most places. however i began buying there Gems of Distinction range. The annoying presenters always go on and on about the quality being amazing. So i brought a few strands only to be dispointed that the quality is so bad. The stones are not what you expect, some are almost colourless or included greatly or cloudy. There are other online stores that sells… Read Full Review

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Jackaboo's Response to Gaia86's Review

Written on: 07/11/2013

Yes agree with you everything you said is true, spot on comments.

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Echoman's Response to Gaia86's Review

Written on: 10/03/2016

Presenters who spend more time telling us their personal stories and less about the products need to be retrained.
I want to buy great quality gems and findings...not the poor quality pieces received this past month.
I want to know anout the country my gems are from, their clarity, carat weight,, their colour and cut. Not what the presenter did last night, her partner or jokes.
I am leaving them and shopping elsewhere!
Their Customer Service is also a joke, arrogant and dismissive!

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★☆☆☆☆

“Amateur and shockingly presented ”

Written on: 05/04/2013

Was quite excited when I first learnt there was a channel dedicated to jewellery making, as I am just starting out in this hobby, so made a cuppa and tuned in... Oh my god... It has to be watched to believe how bad it is. The presenter is loud, leery, shouts at the screen, sings loud out of tune. EVERY SET of beads that come on to sell she just screams "OH MY GOD I JUST LOVE THESE !! " it's like she is just having a pub conversation with the camera crew constantly. The classes are awful , when… Read Full Review

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Piamiranda's Comment

Written on: 09/04/2014

Probably talking about presenter Lucy..wish she would calm down and stop always randomly stopping the presenting to yell across at some off camera person, it's boring and rude

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Echoman's Comment

Written on: 10/03/2016

Absolutely correct. What a shambles.

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Echoman's Comment

Written on: 10/03/2016

Agree wholeheartedly. Eating, singing, overacting and that's just for starters.
Terrible presenters and Customer Service.

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