have my money & the goods, sending debt collection letters

Ideal World www.idealworld.tv
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Guest's review of Ideal World www.idealworld.tv

“have my money and the goods, sending debt collection...”

★☆☆☆☆

written by on 28/03/2015

I purchased two Bissel items one November the other December 2014. After the fourteen day period the wheel fell off the Bissel cordless vaccuum And carpet shampooer wasn't cleaning my carpets. I returned them asking for a refund and my bank stopped the last pavement on one of the items The shampooer was sent to bissel for repair I haven't heard anything other than it would take four weeks to repair. They don't know where it is. It has been paid for. I wrote them two letters through consumer advice which they ignored. I have recieved letters telling me to pay. I owe them one payment I haven't got the items,. They have. Today I recieved a debt collection letter saying I owe them £255 for the shampooer. They have my £255 and the carpet shampooer. It has been paid in full.mThey asked fior the cordless vaccuum cleaner to be returned and will refund my money. I have had debt letters about that as well. They owe me just under £400 and I am the one receiving debt letters and debt collection letters. My next step is to take them to the sherif court to get my money refunded. They are a shower of rogues. They made a deal with bissel for a fourteen day money back guarantee which infringes my rights to a refund on faulty and poor quality goods under the Sale Of Goods Act 1979 and now they have my money and the goods.

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Jeanette321's Comment

Written on: 04/04/2015

Idealworld are at it again. I had two telephone calls this week regarding the Bissel power wash. They don't know where it is but both agents assured me they would find out and request that the money I have paid towards the item is refunded. Another debt collection letter this morning. They have hase my item since the beginning of February and I want my money back. They don't understand that women in this country can do business as they aren't british. You can't get a wiord in for them as they think they are better than women. All I want is my money returned asThe Sale of goods Act 1979 states that I am entitled to a refund on faulty or poir qua
It's goods. When they say "Madam , I understand" how can they understand British law when they are only telephonists repeating a script and I am getting in the way of them saying it? No they don't understand that the law says I am entitled to refund despite IdealWorld making a 14 day money back condition that it DoesNot affect my statutory rights as a consumer!

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Jeanette321's Comment

Written on: 04/04/2015

Idealworld are at it again. I had two telephone calls this week regarding the Bissel power wash. They don't know where it is but both agents assured me they would find out and request that the money I have paid towards the item is refunded. Another debt collection letter this morning. They have hase my item since the beginning of February and I want my money back. They don't understand that women in this country can do business as they aren't british. You can't get a wiord in for them as they think they are better than women. All I want is my money returned asThe Sale of goods Act 1979 states that I am entitled to a refund on faulty or poir qua
It's goods. When they say "Madam , I understand" how can they understand British law when they are only telephonists repeating a script and I am getting in the way of them saying it? No they don't understand that the law says I am entitled to refund despite IdealWorld making a 14 day money back condition that it DoesNot affect my statutory rights as a consumer!

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