Written on: 22/05/2012
Odered a bracelet from ideal world which did not arrive. Emailed ideal world 5 times in five days but it took them 9 days to answer me. I would not ring them as it cost 10 per minute. Told me I would now have to fill in a non delivery claim form. Sent this to them at my cost as no pre paid envelope sent to me. Over seven days went by still no refund. Emailed them several more times which they would not answer. Three days later got an email from them saying they have not received my claim form which I sent over a week ago. I have now had to send another claim form again at my expense. I am now waiting again. This has been going on now for 5 week.
Please buy somewhere else. Do not be tempted to buy anything from ideal world they are a joke.