written by Pattersonpf415 on 19/01/2015
Was excited to see this new TV shopping network. I was sucked in and ordered. WILL NEVER SHOP HERE AGAIN! Reasons:
1. I ordered January 3, 2015. Today is January 19, 2015. The funds were deducted from my account on January 5, 2015. Still nothing.
2. I finally called Jan. 19 and spoke with a representative who assured me that I would be refunded the shipping charge of $6.95, (I had to demand that-they wanted to give me a $5 voucher for next time - THERE WILL BE NO NEXT TIME) since it has now taken over 2 weeks to receive my order. Additionally, Create and Craft has no idea where my package is and is not able to provide any tracking information.
3. My order confirmation stated that I would be charged $53.15. However, Create and Craft has deducted $53.68 from my account.
They need to learn from HSN or get off the air.
As rated by our community of reviewers
Janes2000's Comment
Written on: 02/10/2015
Agreed. HSN blows them away for service.