Written on: 09/07/2014 by Mirai93 (1 review written)
Used U-Switch to change from EDF to Scottish Eletric. Their comparisons indicated SE were much better value (we shall see...), so I used them for the switch-over.
Unfortunately SE it appears are utterly incompetent, incapable of taking 3 simple readings correctly. Their CS is abysmal, even going as far as to hang up on me after making me wait an well over an hour for their callback!!
As such I would urge caution when using U-Switch: Though the deal's might look better (and I am growing increasingly wary that SE's estimated savings may well be a good deal off in the long run) check out the rep of the company making that offer first.
Next time I look to change, which will be sooner rather than later as I have no great desire to stay with Scottish Electric for very long after being hung up on, I will be a good deal more cautious.
Efficient,friendly straightforward advice
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