Repetitive & setup a CPA on my card without approval

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Guest's review of Water Babies Baby Swimming Classes

★★☆☆☆

“Repetitive and setup a CPA on my card without approval”

Written on: 19/07/2013

Lessons 1 - 5 were good, informative and felt we were learning something while building confidence. Lessons 5 - 10 were repetitive and just seemed to be designed to fill time.

Also, a payment was taken from my account without my authorisation, even though we said we would not be attending level 2. They tried to state that this was in the contract T&C's but we never received these. Eventually we got a refund, after some of my wife's personal comments were divulged by a very unhelpful woman to a friend who also had the same problem. Very underhand and surely a DPA breach which we shall be pursuing.

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Janpucek78's Comment

Written on: 27/01/2014

We have same experience. They want 30 pounds admin fee.

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