Written on: 14/08/2012
Dont Take your precious child to this place. Virgin active has cheaper swimming lessons in a clean pool. we were so excited for our son to attend this course.
the pool was not very clean firstly. Secondly they cancelled the course halfway through and everytime they emailed the night before the course saying there was a pool problem and out of their control. When I complained why there was not an alternative they emailed back very rudely saying we couldn't do anything about it .
Our son only attended 4 sessions and we missed a family holiday and the
opportunity for our son to attend other useful classes.
So upset with the whole service and the unhygienic pool.
As rated by our community of reviewers
" Service and head office are really terrible!!!!! " Read More
" Lessons are food, organisation is terrible " Read More
" Flawed " Read More
" Fantastic customer service " Read More
" The instructor was recommended to me because I wanted to focus on f... " Read More