Warning - Home Delivery Service

Waitrose
★★☆☆☆
2.3
From 155 reviews
30.0% of users recommend this

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282McWilliams's review of Waitrose

“Warning - Home Delivery Service”

★☆☆☆☆

written by 282McWilliams on 03/04/2017

I used the Waitrose home delivery service and purchased two offers. The first was 'buy a GU cheesecake and get a free tub of ice cream' - they did not deliver the cheesecake but still delivered the ice cream and charged me in full for it. The second was a '3 for £10' offer - they only delivered two of the items and charged me full price for both. This has happened on many occasions now so a warning to all to check your delivery list and charges. I have contacted Waitrose but the Lichfield store did not return my call and the central Customer Services team have done nothing about my complaint.

  • Lichfield

    Branch Visited

  • Quality of service

  • Value For Money

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