Terrible service

Waitrose
★★☆☆☆
2.3
30.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Waitrose

“Terrible service”

★☆☆☆☆

written by on 25/12/2015

Bad service at Putney exchange Waitrose on lead up to Christmas, at check out for over half an hour, while lady tries to pay for shopping with eight different cards, staff did nothing to help sort situation, she then leaves forgetting to pay for half the things in her trolly,so back she comes and we start all over again! Worst part about this was the staff did nothing to help, just watched her, the check out to the side was broken, have found similar poor is store, the staff in general are dreadful.

  • Putney Exchange

    Branch Visited

  • General Food shopping

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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