Appaling customer service

Tesco
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★★☆☆☆
2.2 / 5
From 321 reviews
32.1% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

ecomm's review of Tesco

★☆☆☆☆
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“Appaling customer service”

Written on: 18/05/2012 by ecomm (1 review written)

Waited for 10 minutes in a queue on the upper floor at the Burlesdon store, and told I was at the wrong will for paying. There are 4 tills for the whole of the upper floor in this Tesco Extra Superstore. I walked out, and left the goods. Asked to speak to a duty manager and has a stock reply that she would look into it. A more customer-centric approach would be to accompany me to the till, retrieve the items, and then help me pay.

  • Bursledon Towers

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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