Way behind the times

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Iceland
★★☆☆☆
2.2
From 99 reviews
32.0% of users recommend this

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Mysteryshopper1000000's review of Iceland

“Way behind the times”

★☆☆☆☆

written by Mysteryshopper1000000 on 06/04/2013

Most other food retail companies do local home delivery free and you don't have to spend £25 in the store first either to get this! Why can't you just spend £25 on line at Iceland why do you have to go to their store? What on earth is so different about Iceland that it has to make things difficult for customers? Icelands days may be numbered as more and more people go to Sainsbury and other online stores that do a free home delivery by just ordering on line. You don't have to go in the store and spend £25 first, thus incurring bus fares and fuel costs! buy buy Iceland ! and hello Asda, Tesco, Waitrose and Saisburys!

  • Ashford

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  • Quality of service

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Cynicalshopper's Response to Mysteryshopper1000000's Review

Written on: 13/05/2013

I dont know of ANY other online food shopping companies that offer free delivery. Sainsbury's certainly dont! Quoted from their website "For online grocery deliveries, there's a £25 minimum basket spend and you'll be charged a delivery fee of between £2.95 and £5.95 for orders over £40. Orders under £40 will be charged a delivery fee of £6.95" And you CAN order online at Iceland. Not in all areas yet, but you can.

If you dislike iceland so much why are you telling people to 'buy buy'? Or did you mean 'bye bye'? I dont think they need to worry with reviews like this lol

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Wooow's reply to Cynicalshopper's Comment

Written on: 11/10/2013

Have you really just sat there and wrote that!! Haha
Commenting on the way someone has wrote bye bye when you've copied & pasted from the sainsburys website to 'Prove a point'.
I completely agree that icelands is the worst for their delivery!
I booked a delivery slot between 8pm-10pm and I am sitting here at 11.11pm still waiting for the delivery!
So I think icelands do NEED to worry about reviews like these!!

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