Worst customer service anywhere

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Home Bargains
★★☆☆☆
2.5
From 103 reviews
41.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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Melblkpool's review of Home Bargains

“Worst customer service anywhere”

★☆☆☆☆

written by Melblkpool on 28/07/2017

Purchased two ready to eat salad bowls, opened them that evening everything was wet and soggy uneatable. The shop would have been closed at this time so could not take them back and working the rest of the week so emailed customer services, you cant ring them. Got a reply 2 days later asking for a photo, why would anyone keep 2 bowls of soggy uneatable and by this time rotting salad? Informed them I did not have them received an email back saying without a photo they would do nothing, not even refund under £2:00 for the salads. God help anyone who buys anything expensive from them and needs a refund. Avoid this store at all costs there are plenty of other places out there they do not deserve any customers if this is the way they treat them.

  • Blackpool

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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Granna's Response to Melblkpool's Review

Written on: 06/04/2018

Agree. It was my first attempt to buy food Sauces, chocolate, tin products. I never do it again. It is dangerous. Better to eat less but food with good quality.

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