written by Unhappycustomer20987 on 20/03/2014
I signed up for the 3 month delivery saver. My first delivery turned up 50 minutes late. When I rang I was told they add an extra hour onto your delivery time before they class it as late. Half of the fresh fruit and vegetables were no good and I had to go and purchase more. The second delivery had many items with very short dates. And several wrong items. I called and was told to share the food between my neighbours so the food wouldn't be wasted. I was given a £5 voucher. When I went to order my third delivery I tried to use my £5 voucher but instead if taking the money off it added it on. When I rang again the woman said she cannot refund my delivery saver as I have already used it and that she has nothing else to say... Absolutely dreadful service and would never ever use asda again. Avoid them, they don't deserve the custom.
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