Good customer service & almost perfect!

Moss Bros
★★☆☆☆
2.5
39.0% of users recommend this
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LauraBridge's review of Moss Bros

“Good customer service and almost perfect!”

★★★★☆

written by LauraBridge on 10/08/2017

Due to family coming from Wales and Bradford we chose Moss Bros on recommendation of a friend even though she had had a few issues with her order. The measuring appointments went well both in the Bradford and the Cardiff stores. All suits were delivered 4 days before the wedding. All suits fit apart from the grooms shirt so he had to have the top button open as it was too uncomfortable to wear buttoned up and the waistcoat was a bit short. We were also informed that the shirts had buttons on the cuffs and didn't need cuff links but when i went to collect the shirts they required cuff links so i had to pay for the hire but they did reimburse this a month after the wedding. All in all lovely suits and looked lovely in the photos. Hope I have a good chance in winning my suit hire back i thought it was great incentive to get reviews and feedback.

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