Greenwoods metro centre

Please if you want suits for a wedding don't go to Greenwoods Metro Centre Gateshead. We have hires 7 suits 4 adults and 3 children the adult ones r fine but the children's are shocking with pants that don't fit the 2 year olds look like they have been cut off from the knee to get his leg length so the pants look like flares on him and one of the other children's pants were supposed to of been taken up but they still coved all of his feet. I rang the shop to be told I will get the manager to call you back in the morning bearing in mind the morning is the day before the wedding. The manger did ring to be told that we should of had a final fitting which we did that is how we knew there needed to be changes (idiots). The store was no help and told me to take my complaint to head off but he did say I am trying to be sympathetic with you it's not sympathy I wanted it was for some action to be taken. Head office as much use a chocolate kettle as I kept getting told it your fault and that we accepted the term and condition of the hire I hung up in frustration. Bearing in mind we paid £500 for the hire so the day before the wedding we have no suits for the 3 children we are now having to run round and buy outfits for the children. We got another phone call from head office offing £68 back for one of the suits which I think is an insult so if anyone has any sense stay away from Greenwoods they are happy to take you money but not willing to take responsibility for their mistakes I just wished I had read the reviews before we hired the tat they supply.