poor visit

we go annually during my father in laws visit, this year Aug 2012, we were very VERY disappointed,
1: dead fly in wine glass as we were seated.
2: tables so sticky that you could not easily lift anything off it.
3: adjacent wall filthy
4: one of our starters had a dead fly ON THE TOAST as it was served !
5: another starter … salmon nuggets … were half the size of previous visits AND 3 of the five smelt off…they were returned & knocked off bill. 6: main course t-bone steak did not taste correct.

its fairly obvious for a Thursday evening, (only 4 days booking notice were you used to book 4 weeks ahead, bar5 not busy when it used to be rammed & restaurant 1/3 full when it was always packed)…that they are having a problem, BUT solving the problem by dropping portions sizes, quality & bad food will not solve it but make things worse.

Come on SWAN we loved you before we want to again.