Want to be treated like you're just a number?

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★★☆☆☆
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  • Quality of service

  • Quality of food

  • Value For Money

Guest's review of Shepherd and Dog, Ipswich

★☆☆☆☆

“Want to be treated like you're just a number?”

Written on: 30/01/2012

I'll keep this brief.. not a good experience for the following reasons:

- Waiting: Expect to wait for a table (over an hour), then a waitress to take your order (20 mins), then the food (40+ mins). Expect to give up a large chunk of your sunday afternoon in this establishment and not in a good way. The only service which is quick is when they are taking your money!

- The staff are unhelpful, clearly stressed and frankly quite rude. The motto "the customer is always right" does not apply here - the waitress we had actually argued with us when we brought up an entirely justified issue.

Being treated like you're an inconvenience is unacceptable and therefore I will not be returning. Take my advice and go eat somewhere where you will be valued and looked after.

  • British

    Food Type

  • First time

    How often do you eat here?

  • Casual

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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