Terrible overdraft system for students addition account and very rude service in phone

Absolutely sheet. This is the third time i have requested to increase my overdraft from £200. They tell you to spend less, when contacting them its a charge (0845). Barclays' have a useless specialist team that don't understand personal/cultural/racial differences and circumstances. They ask me to give them information on how much i spend which includes things such as: bills, toiletries, rent, how much of clothing i buy per month, how much i spend in socializing. and then they come with that i still have £700 left in my account from all these expenses. With all the cheek they're tone of voice is disgusting. They have no understanding of the word 'polite'. What they dont seem to understand that there are times where overspending happens unknowingly hence the reason to why people request for an overdraft. Dont go to barclays, your better off going to santander.

Looking for a student account whose overdraft limit is unofficially capped at £200? Enjoy the humiliation of having to justify every penny you've spent in the last month to a personal banker, so that he can try (and fail) to persuade his blue overlords to up your overdraft limit to a WHOPPING £500? If you've answered yes to either of the above questions, then Barclays Student Additions is the one for you!

Each and every time I have requested an overdraft I have been put through a rigours process aimed at checking my finances, as responsible lenders I can understand this. Barclays' customer service is second to none in the category of most awful customer service, their advisors are incredibly patronising and the service is generally very poor. I am angry that I was turned down for an overdraft, when there was a real need and I clearly could pay the amount back; however, the service provided by Barclays is horrendous. The only reason I am staying with them is so I can take advantage of the current overdraft, I have no intention of paying it off until I graduate - they can pay for their shocking service. I will be moving all my transactions to another Bank promptly.

i am a third year student and decided to go to barclays for my student additions account because they claimed to be so good. however i am trying to extend my overdraft and have had similar problems to those who have already written a review! they do not do what they claim to do and are completely useless in trying to give any reason as to why it was not accepted. one staff member in branch actually turned around to me in front of other people that i was not getting the overdraft extension because i was a student and therefore was unable to afford it, so why bother offering a student account if they dont believe in the students that they are supposedly looking after! i am still unable to get my overdraft extended which means i am unable to pay for food bills or my rent! i am currently trying to find a job but until that time i have nothing! thanks for nothing barclays waste of my time!

I have been overall pleased with barclays but until I needed an overdraft, they had "pitiful" reasons for denying my request for an increase. I asked for increase because my car broke down and mentioned I need it for long travels to university and back. They refused and cancelled my overdraft application because they found this reason inappropriate and because I am with another bank which is ridiculous, I use direct debits for this account and barclays account for student purposes. Since when was there a limit in how accounts we have?! Reading the reviews they don't seem to care about a change in foreseen circumstances and student needs. Despite providing proof that the upcoming funds will compensate then negative balance, they didn't care, despite maintaining a good standard account with regular funds in the account, they didn't care. All they cared about their selfish reason being with another bank. What was more frustrating, I cancelled the bank account for the sake of increasing my overdraft with Barclays and still they cancel my application because of the amount requested, to which they didn't mention in my previous application.

When i first opened my barclays student account i was told that i would have no problem getting the overdraft i needed, I told the bank manager i opened with that there would be three months where my rent would come out before my loan would go in, he said it would not be a problem to get the approx £1000 overdraft, and to just come back in closer to the time. So about 4 months later i came back and asked for a bigger overdraft, and firstly theres a huge form that needs filling in which took at least half an hour of all my spending and where my money goes and who im getting money from. after all this i was told that it was unlikely i would get the overdraft because i didnt actually need it. my outgoing money wasnt as large as that ingoing and therefore due to my good money management and my life savings, i didnt need an overdraft. This was ridiculous, i told the manager that i literally need the money to pay my rent for one week until my loan comes in, and obviously i dont need the money now but i will need it in 2 months time. So i went across to lloyds and explained the situation to them and they opened me a student account with them with the overdraft i needed and a credit card, absolutely no problem. So all i can say is, if you are careless with your money and are probably going to have racked up a reasonable amount of debt during the first couple of months of having your student account, then barclays is probably the right bank for you. If not go somewhere else, lloyds was very easy and i have heard that the cooperative bank are great and will give you £1400 overdraft as soon as you open your account.

I like many others only have a students account with barclays because i thought it would be easiest to just upgrade my young persons account i held with them. Compared to all other banks, barclays has the worst students account. With the piddliest overdraft, and extortionate bank charges. Trying to extend the overdraft is impossible, where as friends with other banks just had to make a quick phone call to extend theres.

I have banked with Barclays for 3 years before going to university. When I did decide to go to higher education I decided that it was obvious that I would stay with my current bank and just change my current account to a student additions account, WELL WHAT A MISTAKE! I have tried to increase my overdraft, but when doing so was interrogated like a child about my spending and the woman on the end of the phone was incredibly self important and most rude to me! She told me that she was not going to increase my overdraft after leaving me on the phone for over ten minutes totally wasting my time. I have tried to run my account to the best of my ability but they don't seem to understand as a bank that in the real world there are things such as late payments and unforseen circumstances, you are just another number to them! They told me I should get a job, which I have been trying to do for 3 weeks, that I should not spend money on things like a suit, that I needed for a wedding as I didn't own one and could hardly turn up in shorts and flip flops and that I needed to run my account better because I had ONE late payment in the last three months! They are a joke and clearly don't want to help their customers, even the ones that may be bringing in the good money when the graduate and start earning!

Barclays is an awful bank for students. I have been a customer with them for years and so when I went to uni I just upgraded my account with them for the sake of convenience (i regret it alot now). They refuse to increase my overdraft (even though I am well within the limits they offer) and have made me formerly apply for it 7 times with a very long and invasive form. I have been struggling to make ends meet whilst they just keep lumping on huge charges. Save yourself alot of time, effort and money and don't take a student account at barclays. Their only saving grace is that their online banking system is very user friendly - this makes it easy to see just how much money you don't have.

I found barclays to be rude on telephone, they were reluctant to give me an overdraft. You do get free internet banking with Barclays Student accounts but only a small overdraft and i found that when i went over my limit the fees i received were sky high.