written by ArielleSparks on 14/01/2017
So i had brought £150 worth of things on my card. I pay it all off next month then I ordered something to online to go to the store. I knew it would be put on my card. You have 10 days to collect your item or then return it and it is meant to come off your card.
HOWEVER.. I rang up and said I don't want it the lady said that's fine when the 10 days is up we will just cancel it off your card. 40 days later o get a text saying you have been charge £12 extra on top of your £25 for not paying. THEY HADNT RETURN IT NOR TAKEN IT OFF MY CARD.
THIS HAS NOT JUST LEFT ME DISTRESSED BUT HAVING A BAD CREDIT RATING!!!!
I only got the card to get a credit rating for my mortgage.
As rated by our community of reviewers