Written on: 12/05/2012
I decided to take on the homebase card for all the advantages presented. At no time was I told in the store that you needed to spend £195 to avoid interest (£99 in Argos) so I got charged over £7 for under 150 purchase!!! Then when I received my statement of £323, I noticed another charge of £4.86... An insurance that I was assured (having checked 4 times with the salesman on the phone) that it was free if you paid the full balance (just like a credit card). Complete lie! Managed to get the inisurance cancelled and refunded but not the interest. Paid the full balance and closed the account without delay... I was told you should have read the small print in the booklet of terms and conditions... The customers service man did not even know whether it was in the small print on the back of the statement... RIP OFF, LIARS, never going to shop in homebase again!!
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