Written on: 13/05/2012
Would love to know if anyone else has this problem. I've had my Evans Mastercard for 3 years now. The card is great for using in store but guess what? My evans account card doesn't ACTUALLY work on the evans website? So thanks very much Evans for all the many emails and invitations you send me with special cardholder promotional discounts to be used online... but what an absolute joke that not all cardholders can buy from you online.... makees my account card about as much use as a chocolate tea pot. Cheers :(
Especially unhelpful is the admission that 'some account cards don't work on our website' and then the constant passing of buck between Santander Cards and Evans website. Even less helpful is the insinutation it's an account problem when I pay all outstanding balances by direct debit every month.