written by bignedley on 24/12/2013
The commission credit system which iii operates is a complete trick. My dividends were set to pay direct into my bank current account but iii.co.uk changed them to pay / accumulate into my online trading account to which they every quarter deduct £20 and if you do not use it within than month you forfeit it! I had not looked at my account for approx. 1 year and they have taken £100 from me in dividends which I can not use at all - they have paid themselves! All calls go unanswered - I have referred them and this to the Financial Ombudsman so hopefully they can help. There are countless like me - I once got through to their call centre and one helpful person told me countless people have complained but no one gets their money back!!!
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