Nightmare transfer out from Fidelity

I applied in Jan.'13 to transfer my complete ISA holdings from Fidelity to Hargreaves Lansdown. So far only one in house Fidelity fund has been transferred, this happened quickly by the end of Jan. I was expecting the process to take around six weeks but so far no further funds have been transferred. HL have been chasing them, as have I. They have given so many different dates to both HL and myself re the sending out of the stock transfer forms that it is hard to believe anything they tell me now. I made an official complaint to them over a month ago and have received a letter a few days ago stating that they were not in a position to explain why there was such a delay. As I hold ten funds with seven different providers and not one stock transfer certificate has been returned to Fidelity,I feel that on the law of averages that this problem is firmly at Fidelity's feet. On contacting them at customer services for complaints on the phone number provided in the last letter, I was told that they could not deal with re-registration problem, and no I could not be put through to them, but someone would phone me to discuss the problem from that dept. within a day - I have not received a call. If nothing has been resolved I can complain to the FSA ombudsman in three weeks time, all I want is the ISA's to be re-registered with Hargreaves Lansdown, a simple task you would think. Hargreaves themselves have told me they have several clients who are in the same boat all coming over from Fidelity, so BEWARE!!