written by sugarartist on 28/08/2011
Shortly after I had this steamer the handle came off the lid and the lugs broke on one of the baskets. I phoned Tefal, they were sorry and sent a new lid and basket with no charge (still under guarantee). However the handle came off the second lid very quickly. I have glued it back on pro tem. Then one of the baskets cracked all round the top - threw it out. Now a second basket has cracked down the sides. I still have one left but that is not really enough so have been looking at replacing it but having read these reviews I am very reluctant to buy Tefal again as their steamers appear to be very flimsy indeed. A pity as they have a good name for kitchenware but the plastic these are made of needs a lot more research. Have they never 'road-tested' them before putting them on the market?