Written on: 10/02/2012
I bought the Euro Steam Evolution at the LA County Fair last August and have been very disappointed for several reasons; the handle gets very hot, the iron leaks steam, and there is a very loud hissing sound long after the iron is unplugged. I called the service number repeatedly and spoke to "Alonna", who was full of excuses but offered no help other than a new O-Ring (that took 7 weeks to arrive and only made the problems worse instead of better).
Bottom line: the concept of a steam iron is great, but this RedFern product is very poorly made. The customer service is even worse. I wasted $200 on this piece of junk... don't make the same mistake!
As rated by real users
"Broken broken broken" Read More
"Poor performance and short life" Read More
"Poor customer service " Read More
"Love this iron! " Read More
"Beware of the Pitfalls" Read More