Polti Vaporetto
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From 41 reviews
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“Polti Vaporetto”
★☆☆☆☆
written by on 09/07/2013
Bought top of range product in march, arrived start of april. Was initially very pleased, then product malfunctioned. Polti customer service is poor, they do not reply to emails or return calls. After only 3 months of occasional use the product malfunctioned, polti wanted to return it for repair for up to 4 weeks. Not acceptable. Returned product to John lewis for a refund and will not buy another Polti product.
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1 - 6 months
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Slufbeer's Comment
Written on: 01/08/2013
i agree vaporetto is bad italian design and of poor quality,
advice is not to buy vaporetto product .
S.gilliland's Comment
Written on: 21/01/2014
I couldn't agree how useless some of the POLTI product is. One in particular the one I bought from Go-Electricals in Settle (bought online)the purpose of this product is to vacuum the floor and it is NOT fulfilling its purpose. Risk Assessment and Health and Safety inspectors should have not given this a Pass certificate in my opinion as: 1. There is no supply cable storage similar to my existing one which I can make shorter or longer during the cleaning process by pressing a button. If you keep the cord in its storage during use, it doesn't come out when you need it, as you have to switch off the machine lift out the dirt container and put it back again and so on. This is the most ridiculous process of vacuuming a floor ever!!! If you let the whole length of the cord out during use the cord goes all over the place, catches in anything lying on the floor and I tripped over it many times no matter how careful I am!!
2. Lecoaspira 690 model has not got a universal brush that could be used for carpet at a 'push of a button', the universal brush doesn't run smoothly over carpet because of the very stiff bristles underneath it. I have a very bad backache and shoulder aches after using it in my small living room because the bristle underneath the brush impedes you from moving from one space to the next ( only glides forwards and backwards and if you change your movement to left to right, the tube doesn't want to cooperate hence I almost dislocated both my shoulders in the process. 3. The EcoActive Filter assembly and cover is also a disaster to use from filling in with water, to the most hideous task of all, the cleaning of it afterwards! 4. The tubes are that stiff that it resist your movement and I stop using it as not to end up with a dislocated wrists too. 5. The Instruction Manual Booklet is NOT very comprehensive and the DVD does not cover the basic operations for the model my husband bought. The DVD instruction is more for the most expensive steamer product.
Overall, in my opinion this vacuum cleaner is a disaster waiting to happen. Go-Eelectrical in Settle won't have anything to do with it as the 6 months warranty have 'expired', although the I've only managed to use it for 1 hour!. They are not even prepared to swap it for other model and directed me instead to send it to their supplier in Manchester. POLTI staff in Manchester thinks there is nothing wrong with the product!!! PLEASE don't ever think of buying this product as at the moment it pains me to face a £280.00 worth of vacuum cleaner that doesn't allow you to vacuum properly and it only sucks..