H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
1.5 / 5
27
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H2O MOP X5 Steam Cleaner

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★★☆☆☆

“Does not clean very well and not robust”

Written on: 17/05/2015 by Kameron471 (1 review written)

You would be far better with a mop and hot water. It only lasted 14 months used about 20 times. Does not get anything clean. It is like a little toy and made to look very pretty it simply does not cut the mustard. The floor is barely any cleaner after you have gone over it dozens of times wipe it with a floor wipe and it comes off black so its not removing hardly any of the dirt. It is light to use and starts steaming quite quickly but its not man enough to do a good job… Read Full Review

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★★☆☆☆

“Don't fall for the slick marketing!”

Written on: 10/05/2015 by Sheridan203 (1 review written)

It's easy to put together, comes with various attachments (or at least it does once they've sent the missing bits) and for gadget-heads like me the X5 should tick plenty of boxes. Downside however is that this product just doesn't do what they claim it will. Living in a hard water area I wanted it for limescale cleaning. Despite the ads demonstration of it being used on shower doors, tiles and grout it has no effect whatsoever on limescale. I've since bought some cheap scouring sponges and… Read Full Review

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★★☆☆☆

“water pouring out”

Written on: 16/02/2015 by karen0264 (2 reviews written)

Tried the vinegar to descale,used half a bottle water still pouring out. It should advise you to use special water as the limescale stops it from working. There are videos on you tube showing you how to open it up and scrape it away but there are two screws you need a special screwdriver for. Waste of money.Do not buy!!!… Read Full Review

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★★☆☆☆

“water pouring out”

Written on: 16/02/2015 by karen0264 (2 reviews written)

Tried the vinegar to descale,used half a bottle water still pouring out. It should advise you to use special water as the limescale stops it from working. There are videos on you tube showing you how to open it up and scrape it away but there are two screws you need a special screwdriver for. Waste of money.Do not buy!!!… Read Full Review

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★★☆☆☆

“Disappointed int this product”

Written on: 30/11/2014 by Russellandjulieclark (1 review written)

I was very pleased with this cleaner at first using mainly in the bathroom The shower/window attachment did not fit properly and kept falling off when using It was a bit awkward using in the showing due to the size of it After using the steamer about five times the steam has gone so unable to use it A waste of £99 If it still worked I would be happy but feel reluctant.to go and buy another steamer… Read Full Review

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★★☆☆☆

“Non steaming steamer”

Written on: 08/05/2014 by AimeeMcCracken (1 review written)

I love a clean house and do enjoy a good gadget. I have had this machine for 13 months although I've only used it half a dozen times as its fiddly to get out and prepare to use. I was reasonably happy with the results though, but now it has just stopped steaming. Like others I have cleaned it and gone through the processes recommended. I won't bother contacting them as its out of warranty and I imagine they will do little. DO NOT BUY THIS is my advice, and think twice before relying on 'Which'… Read Full Review

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★★☆☆☆

“review”

Written on: 06/04/2014 by fishingtrip (1 review written)

not that keen on it used a few times not as good as they say. just as easy to clean it from scratch as you still have to clean the floor after you have used it. generates a lot of steam so requires wiping down as you use and not as light as they say it is. cant see many good points to it so be carefull when thinking of buying one. get better results doing the old fashion way buy hand and better results… Read Full Review

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★★☆☆☆

“unreliable”

Written on: 15/02/2014 by PERDIX2 (1 review written)

purchased this mop over a year ago.Worked fine to start with then started dripping water and loosing pressure.Could probably understand it if it had been used a lot but hardly used it at all. Mrs disappointed… Read Full Review

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★★☆☆☆

“electric problems with mop”

Written on: 18/01/2014

my x wife bought this item was working fine for awhile but now when its switched on it cuts out and cuts all electric in flat it has happened a number of times it lights up so it cant be fuse in plug any ideas.¬… Read Full Review

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Seabed's Comment

Written on: 03/02/2014

Did you follow the procedure for storage after you used the mop... it tells you how in the instructions. I've had mine over 12 months and it works perfectly fine so long as you drain it well and store correctly.

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★★☆☆☆

“Bought this mop used it for a year and it stopped...”

Written on: 16/01/2014

Bought this mop used it for a year and it stopped producing steam. I called and they sent a replacement. Now a year later again it has stopped working. I loved this mop when it worked but I will not by a third and would not recommend to anyone. Waste of money to only work for a year :(… Read Full Review

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★★☆☆☆

“Not made for Longevity”

Written on: 16/12/2013 by mat1164 (1 review written)

Had mine three months started playing up within two months. Fantastic bit of kit initially but the on / off switch works when it feels like it. Replaced by the vendor and now the same problem. My neighbour has one and surprise surprise hers lasted a week longer. Don't bother to be honest, cheap nasty over hyped tat… Read Full Review

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★★☆☆☆

“will not clean the black out of the grouting out of tiles”

Written on: 15/12/2013

I found it to make plenty of steam and the brush that is supplied with the cleaner when used with the jet nozzle has no guts to when you try to clean the grouting; just using the jet nozzle on the grout will not remove the grime ether the steamer dose not seem powerful enough. As far as the floors go I do not know clean they are; the floor pad is fairly dirty and when i go over it again with a clean pad that is dirty as well… Read Full Review

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★★☆☆☆

“Poor poor quality ”

Written on: 30/10/2013

I am now on my third mop all just stop working or on off switch does not work properly. My last one completely over heated and melted. I think these mops are dangerous, maybe it will take someone getting hurt before company addresses problems with them. I will not have another, a lot of money to throw away on poor quality product… Read Full Review

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★★☆☆☆

“thank you”

Written on: 02/09/2013 by OBarrios (1 review written)

I have not tried the steam cleaner, but was thinking of buying it. I want to thank everyone for their reviews on the steam cleaner… Read Full Review

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★★☆☆☆

“Pump failure”

Written on: 13/07/2013

I was very happy with my purchase until less than a month after the years guarantee finished the mop stopped working down to the pump failing. This I feel is alot of expense for an electrical item that doesn't live up to its expectations… Read Full Review

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★★☆☆☆

“broke the head on x5 ”

Written on: 29/06/2013 by jj0007 (1 review written)

like many of other viewers cannot get spare anywhere. Seems like they are only interested in after sales apart from main parts. Very flimsy so they know they will be easily damaged… Read Full Review

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★★☆☆☆

“Not durable”

Written on: 20/06/2013 by MelittaCook120 (3 reviews written)

Although a good tool to have as it can clean more than a conventional mop as the steam kills more bacteria, the problem is that it only worked well for a short period of time and then all sorts of problem started, from leaking to overheating it became unusable… Read Full Review

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Nicola63063's Response to MelittaCook120's Review

Written on: 27/06/2013

We are now on our third machine which has just packed up with the same problem that you have, leaking water. They have now told me my original 12 month warranty has expired. Would have thought each replacement should have been covered for 12 months but clearly they do not have that long a lifespan!

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★★☆☆☆

“design fault”

Written on: 03/06/2013

i had this steam mop and started playing up found that gets to hot and the internal parts overheating. my one started playing up so i took it apart to see why they are going wrong what i could see was there is not enough vent holes there is only one 8 mm hole to keep the unit cool i used mine with the unit half opened up for more ventilation and started working ok again so the parts are overheating … Read Full Review

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★★☆☆☆

“Unreliable as I have purchased 2 and both stopped working”

Written on: 01/06/2013 by Jemima21 (1 review written)

I loved the mop as when new it worked well. I preferred using the steam mop to a conventional mop and bucket as the floor dried more quickly. I also loved the nylon scrubbing attachment when using as a hand held steamer. Because I live in a hard water area I used distilled water from Halfords and used vinegar as suggested. Despite all this both mops stopped producing steam within 3 to 4 months. I had bought a lot of extra cloths and attachments for my first mop. Although both mops were under… Read Full Review

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★★☆☆☆

“A disappointed user”

Written on: 26/03/2013

Liked the sound of this steamer and loved the sales video - but the product does not perform, great expectations that it would but it did not. Not worth the money. It kept on breaking down. I exchanged it three times and each one stopped working after just a few goes… Read Full Review

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