H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
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H2O MOP X5 Steam Cleaner

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★☆☆☆☆

“The commercials are 100% lies”

Written on: 29/12/2015 by McElroyjd308 (1 review written)

This product looked amazing and yet it is so useless it angers me every time i see it still advertised on tv, it fails to clean even simple tasks a wet cloth will beat it hands down and to top it off it broke between 5 and 10 short uses, we have good water here, i followed instructions and what a waste of time and money… Read Full Review

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★☆☆☆☆

“H2o X5 mop”

Written on: 24/11/2015

Very disappointed! Worked well on the first few occasions but has now stopped working. Cleaned as recommended but made no difference. I would not recommend buying this mop to a tone - don't waste your money… Read Full Review

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★☆☆☆☆

“Avoid this steamer. Product poor quality and shocking...”

Written on: 09/11/2015 by Kmc246 (1 review written)

Started squirting boiling water from connection points after a few uses. Asked to return and they arranged a courier to collect but could only give 9 to 5pm slot so had to book a days holiday. The courier didn't show up and when I called thane direct they tried to say the courier had tried but no one at home, which was not true. Also said they!d tried to call on my mobile but no missed calls. I now have to struggle to postoffice with the very heavy box and they will only reimburse £ 12 postage… Read Full Review

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★☆☆☆☆

“Poor performance and lifespan”

Written on: 31/10/2015 by nuHowell377 (1 review written)

The pressure of the steam from this mop is pretty ineffective and after very little use the water started to drip from the connecting points reducing the pressure to 0. The idea is good but the quality is poor. The handle is very flimsy and the whole thing just feels cheap. Don't bother… Read Full Review

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★☆☆☆☆

“These Steam Mops are rubbish Steam stoped working ”

Written on: 15/10/2015 by Roscol (1 review written)

The H2o X5 mop are very poor value for the money paid to thane after very little use the steam system has packed up. When it was working it was not too bad but not a good purchase the Thane video said it was great but it was a waste of our money… Read Full Review

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★☆☆☆☆

“Trash, would make a skip look untidy”

Written on: 06/10/2015 by Ortiz313 (1 review written)

This is rubbish, I used the mop 5 times (perhaps that's why it's called the X5). The last time I used it it blew the electrics so I changed the fuse and still shorted out so I assumed the problem lay inside. Now I'm a curious person when it comes to taking things apart and curiosity got the best of me and within minutes I had located the source of the problem, one of the pipes that lead from the steam generator had split causing water vapour to cover the electrics in corrosion and dried up… Read Full Review

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★☆☆☆☆

“Rubbish product”

Written on: 10/09/2015 by pwBolton395 (1 review written)

I bought an H2O Mop X5 Steam Cleaner and after just 15 times of use it is no longer steaming. The heating element is no longer working - therefore no steam! Therefore it has cost me £5.30 per kitchen floor clean - hardly good value. This is a cheap, poorly made product and I certainly would not recommend anyone to buy it, unless they want to throw away £80… Read Full Review

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★☆☆☆☆

“WASTE OF MONEY”

Written on: 08/09/2015

My husband saw this on an infomercial and bought it cause it is so small and easy to use and ALL THE TEAM IT SHOWED. I guess people love steam. He mopped our kitchen floor and living room carpet. I couldn't believe it could really clean without an ounce of cleaning solution, nothing. It had loads of steam. Nothing but steam but all it did was give us a wet carpet and wet floor, albiet clean since my husband went over the floor repeatedly until it was finally clean. I put my hand right on the… Read Full Review

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★☆☆☆☆

“Very POOR non steam producing steamer”

Written on: 06/08/2015 by DissatisfiedTWO (1 review written)

Having purchased H20 Mop X5 Cleaner My wife found from day one it to be nothing more than an expensive wet floor mop it fails to produce steam and purely dampens the cleaning pads with water so is of little use as a steam producing unit and of use for any purpose other than wet floor mopping which has been it sole use… Read Full Review

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★☆☆☆☆

“H2O X5® Steamer”

Written on: 04/08/2015 by Ely2015 (1 review written)

I purchased the steamer via Thane. I purchased a H2O X5® Steamer last year in December. The jet nozzle was damaged shortly afterwards. I received a replacement and did not use the steamer for a while. I started it up, there was very little steam coming out = no steam. The appliance feels cheap only the accessories are not bad. I would not recommend purchasing this steamer. I just received a new replacement steamer. The steamer has been switched on 1 x for testing and it is already faulty (no… Read Full Review

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★☆☆☆☆

“DO NOT WASTE YOUR MONEY”

Written on: 31/07/2015

BOUGHT THIS MOP IN 2013 AND AFTER BEING USED ONCE IT STOPPED STEAMING PROPERLY AND GOT A REPLACEMENT UNDER WARRANTY. SECOND ONE BLOW ELECTRICS AS THE MOTOR FAILED, AGAIN GOT A REPLACEMENT. THIS ONE STOPPED WORKING AFTER 14 MONTHS WHEN YOU TALK TO THE UK DISTRIBUTOR THEY TELL YOU WHAT IS WRONG STRAIGHT AWAY, CLEARLY KNOW HOW BAD IT IS..... IT IS CLEAR THAT THESE ARE NOT FIT FOR PURPOSE AND ANYONE THINKING ABOUT BUYING ONE SHOULD THINK AGAIN AND SAVE YOUR MONEY. NEVER SEEN SUCH A BADLY… Read Full Review

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★☆☆☆☆

“Do not buy”

Written on: 30/07/2015 by Nanny8 (1 review written)

Bought 2, one for England and one for my French home. English, after one year, stopped working, used descaler that is recommended still did'nt work. French one, used for only 4 months while there on holiday, next time I went out did'nt work, just stopped steaming, used the descaler, still did'nt work. Bought a lovely Black and Decker one in France, perfect. Bought a vac one in England, perfect. KEEP CLEAR OF THE H2o not worth the money… Read Full Review

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★☆☆☆☆

“poor quality not worth 10 pence”

Written on: 07/07/2015 by CourtneyMcDaniel159 (1 review written)

I bought one and had it for approx. 12months worked ok at first then it started leaking so I investigated the leak opened the cover on inspection I found fine cracks in the tank chamber which had let vapour out onto the electric assembly also found cracks in the cover I wonder if this British standards looks like another cheap foreign import do not buy this junk… Read Full Review

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★☆☆☆☆

“Do not bother...”

Written on: 04/04/2015 by heathergate (1 review written)

There are much better and cheaper products on the market, that work...We used ours less than a dozen times when it packed up. Despite it being in 'as new' condition (as had been stored from new, everything still in polythene, for 12 months) except unit, we were told you can have a repair at a cost of over £35 or we will send new one for over £45, so rubbish after sales too!! Made floors too wet, only suitable for very small kitchen/bathrooms unless you have purchased lots of spare cloths, as… Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 03/03/2015 by Ditdeena (1 review written)

wish I had read the reviews before I parted with £100 . It is a total waste of money, after a very short time of use, it started leaking and the steam which was fierce at first, was almost none existent . I contacted Thain, who advised to use the vinegar, but this provided only a small improvement . I would rather use a mop and bucket!!!… Read Full Review

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★☆☆☆☆

“Don't expect this to last long!”

Written on: 19/02/2015 by Evanssg1987 (1 review written)

When I first got this over a year ago, it worked really quite well and I was pleased. However although I have not had occasion to use it very much, it has ceased to work at all in that the water no longer heats up, let along produces steam. Given that it's only had light use, I consider this a very poor product… Read Full Review

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★☆☆☆☆

“Water sprouts out soaking the floor and does not steam...”

Written on: 24/01/2015 by Evad489 (1 review written)

Water sprouts out soaking the floor and does not steam second one I've had with the same problem… Read Full Review

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★☆☆☆☆

“Poor quality product”

Written on: 17/01/2015

poor quality ,left more water and marks on floors , had to mop up after use , water tank leaked into the inside and corroded all the electrics ,don't Take any notice of the one advertised on TV shopping channel. Called thane direct the wanted to sell me a new one , never again… Read Full Review

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★☆☆☆☆

“Do not waste your money”

Written on: 01/01/2015 by Caidenh370 (1 review written)

Bought this and at first is great. Have only used for light home use. Steadily got worse with hardly any steam coming out and only being able to use for a few minutes before stopped altogether. Now no steam at all and you can not clear the blockage with white vinegar, poking with cleaning tool etc. Even when you contact Thane Direct they just tell you to use white vinegar, still did not work… Read Full Review

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★☆☆☆☆

“Do not get one of these !”

Written on: 29/12/2014 by Devinefh40 (1 review written)

I have had 2 of these and both broke within a year of light usage, both with the same problem which was the unit would not deliver steam. Go for another make… Read Full Review

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