H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
1.6 / 5
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H2O MOP X5 Steam Cleaner

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Design problem and made in China”

Written on: 10/09/2014 by iliabichin (2 reviews written)

We purchased unit after seing advertising, We are very dissapointed in the product. After we used it 6 times it died on us. Customer service refused assistance. We are not alone that had been screwed by THANE. Their goal is to make a sale and then sell more parts. The greed for money taken over. To use of the unit that constantly plugs up and require a maintenance man. There nothing mentioned in false advertising that it does require service after every use. As we are concern product should not… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“h20x5 mop. absolutely dangerous junk ”

Written on: 10/09/2014 by Walker71 (1 review written)

had two of these mops, the first one lasted for about 5 or 6 uses. the second one was not much better. to be honest, they exchanged the first on quite promptly. however, the second one was thrown to the back of the 'broom cupboard' quite a while ago. i recently took it out and decided to 'have a look' at the workings. well !!!!!the build quality is not too bad, it's the materials used. the water pipes and clips are very inferior and i don't think the pipes are actually very waterproof....the… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Very disappointing gadget”

Written on: 08/09/2014 by rnGreene342 (1 review written)

I bought this 13 months ago and thought it great at first. After just a very few uses it has stopped steaming and just drips puddles of water. I have gone through 2 bottles of vinegar trying to get it to work. It is just rubbish. Don't buy!… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Expensive gaget”

Written on: 07/08/2014 by GiovannaWatson1960 (1 review written)

Paid 114.95 including extra pads ,used item less than half a dozen times when it started to go wrong, then it finally gave up.spitting feathers that I had paid so much for it was not going to give up . All though out of warranty And viewing u tube took it to pieces.the tank was split ( not down to me , screws were overtighten) causing steam to corrode metal parts.Took it back to where I bought .omg they gave me a replacement.so we will see.DO AGREE its EXPENSIVE RUBBISH… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“short life”

Written on: 05/08/2014 by outofsteam (1 review written)

our H20 Mop isn't very old and it was good at first, but after a few months it provided less and less steam. Now it makes all kinds of noises and NO steam. I will look for something better. Another case of Good marketing and poor product!… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Rubbish mop, Rubbish Customer Service”

Written on: 14/07/2014 by Matronious (1 review written)

I bought the mop, it was back in the repair shop three times, no steam, dripping water. Then again a month ago it stopped working again, I phoned the CS and they said 'sorry out of guarantee, you can buy a replacement for £60'. Probably by default I am not out of warranty as in the 12 months of ownin the machine Thane had it back in their repair shop for 8 of those weeks. Buy another one, never and never again anything from Thane… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Complete Rubbish”

Written on: 29/06/2014 by Robb0777 (1 review written)

Used it 3 or 4 times and now does not steam and drips water I will never buy anyththing from Thane every again. It is heavy to use when cleaning windows and not user friendly Don't believe the advert… Read Full Review

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Sarathebes's Response to Robb0777's Review

Written on: 05/07/2014

it's exactly what happened to me - after 3 or 4 times use no more steam - I try to clean with the tool inside the box but nothing! wery upset

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it doesnt work”

Written on: 26/06/2014 by Juliei199 (1 review written)

it just drips water no steam… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it is absolute rubbish. ”

Written on: 24/06/2014 by annied23 (1 review written)

It works for a bit. Stops and apparently it is always the customer error.... Customer services poor. Do not waste your money. In my opinion use the famous site that reviews goods and pick one of the best buys.... It was never anywhere nearby good as the demos... make sure you use white vinegar to.descale... A total waste of my hard earned cash… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Got machine for a Christmas gift used it once and now...”

Written on: 11/06/2014 by Dallasy360 (1 review written)

Got machine for a Christmas gift used it once and now when I want to use it again nothing happens… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“please read reviews before buying this useless product!”

Written on: 07/06/2014

I bought this product around 6 months ago, and in that time, I have used it around 6 times. I was happy with it at first(better than using a mop and bucket, or so I thought!)then I tried to use it yesterday an all I got was water spurting out from it, soaking all the floor, and to add to that, there was no hot water or steam(just cold water)My husband took it apart to try and find the problem, but he coudn't even find out the reason why this was happening?? I also found that when it DID work… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Test Review”

Written on: 08/05/2014 by Troy255 (1 review written)

This is a test review… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“In the bin”

Written on: 04/05/2014 by tramac (1 review written)

Thought this was going to be great after watching the advert. Was alright at first although it did shift dirt around and surface areas needed wiping afterwards. Wasnt as easy to use either. After using about 4 times it started dripping water and not generating steam. Cleaned it and followed trouble shooting advice and still not working. After reading previous reviews I dont think it is worth contacting the manufacturer so have binned it and learned not to be so believing of all adverts… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Waste of money”

Written on: 30/04/2014 by Leolucy (1 review written)

Dosnt do all the things the advert says it does. Mines now broken leaking water. Makes cleaning take twice as long for windows etc as just spreads dirt around !! My husband done half the oven door with a sponge I done half with x5 my half didn't shift his was clean in a few mins with soap and a scour pad!! Please don't waste your money on this product… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“I bought this mop with all the extra thinking I was...”

Written on: 24/04/2014

I bought this mop with all the extra thinking I was going to get good product and this would be a better way to clean. I tried cleaning the windows, the floor, the bathroom, floor and carpet. It did not do what it advertised. This that I have a clean house, just did not want to keep using clorax. Stay with your cleaning products after 3 uses it stopped working and you have to pay for any extra parts to be shipped… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“useless gadget”

Written on: 22/04/2014 by unhappyintownofLindsay (1 review written)

Bought the unit and used the H2) MOP X5 Steam Cleaner twice, and for less than ten minutes total each time. Third and subsequent attempts have proven that this was a poor choice to have purchased. The water does not heat up, does NOT produce steam, it only leaves puddles of cold water that squirt out of the unit even after reading and resetting the unit on several attempts. DO NOT BUY … Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“dont buy 1”

Written on: 06/04/2014

This productis rubbish and the warranty is the same .If you use it every day youll be lucky if it lasts 2 mounth!!!we've had 4 replacements and one of them was a recon!The warranty lasts a year even if you got a replacement it has no warranty because it starts from the date of purchase of the original.5 of our friends have got one and there the same bin fodder… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“DO NOT BUY THIS!!! Customer service atrocious. ”

Written on: 28/03/2014 by Parkerzl460 (1 review written)

Originally purchased this product 16 months ago. Similar problem to the one described in so many reviews here. Pump action stopped and water no longer heated or steam produced, but just releasing water all over the floor. After several e-mails I returned it and the unit was replaced (After only 4 months of use). The replacement unit has just done exactly the same, but as it's over 12 months since my original purchase they can only offer a repair service (£39) or a replacement (£60). I do not… Read Full Review

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Rozalia1's Comment

Written on: 03/04/2014

I totally agree wouldnt recommend to anyone, same problem as you, steam then no steam and the pump only works when it feels like it, total rubbish and waste of money, now out of guarantee so not happy at all

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“h20 stopped steaming after 5 mintues”

Written on: 22/03/2014 by Sharpes147 (1 review written)

brought the h20 stopped steaming after only 5 minutes, just spitting out water. took back to the shop and replaced. this has also stopped working after about 10 minutes. so this is going back today and I will not be getting another replacement only a refund. I really wouldn't want to recommend this product… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“DON'T BUY”

Written on: 14/03/2014 by avLancaster6 (1 review written)

the H20X5 Steam mop by Thane Direct may seem good at first but it's no good when it breaks and stops pumping steam. Only after a few times used this product starts to leak water and does not steam. This has happened twice to me and if it's after a year from your original purchase Thane direct won't do anything. You can pay more money than it costs to buy a new one to get it repaired ?????? You can also pay £20 for 3 year warranty which is the only way to get 3 years of use out of it. Then… Read Full Review

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