H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
1.5 / 5
9% of users recommend this
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H2O MOP X5 Steam Cleaner

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Water sprouts out soaking the floor and does not steam...”

Written on: 24/01/2015 by Evad489 (1 review written)

Water sprouts out soaking the floor and does not steam second one I've had with the same problem… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Poor quality product”

Written on: 17/01/2015

poor quality ,left more water and marks on floors , had to mop up after use , water tank leaked into the inside and corroded all the electrics ,don't Take any notice of the one advertised on TV shopping channel. Called thane direct the wanted to sell me a new one , never again… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Do not waste your money”

Written on: 01/01/2015 by Caidenh370 (1 review written)

Bought this and at first is great. Have only used for light home use. Steadily got worse with hardly any steam coming out and only being able to use for a few minutes before stopped altogether. Now no steam at all and you can not clear the blockage with white vinegar, poking with cleaning tool etc. Even when you contact Thane Direct they just tell you to use white vinegar, still did not work… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Do not get one of these !”

Written on: 29/12/2014 by Devinefh40 (1 review written)

I have had 2 of these and both broke within a year of light usage, both with the same problem which was the unit would not deliver steam. Go for another make… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Do not buy! No steam after 5 uses! ”

Written on: 04/11/2014 by Vickiep (1 review written)

After the 4th time I used it there was very little steam, just spluttering water everywhere. There's now no steam at all. I tried to steam my carpet and ended up with big soggy puddle! All reviews seem to report same problem.. dripping cold water and no steam, on this basis can the company not be held accountable???… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“DO NOT BUY”

Written on: 27/10/2014 by Lennon162 (1 review written)

MOP FAILED AFTER JUST OVER ONE YEAR OF LOW LEVEL DOMESTIC USE (LAMINATE FLOORS IN 3 ROOMS APPROX ONCE A WEEK). TOOK BACK TO HIGH STREET SHOP WHO REFUSED TO DO ANYTHING AS 2 WEEKS OUT OF GUARANTEE. AFTER ALL THE HYPE AND COST OF £100 I WAS ASTOUNDED THAT IT ONLY LASTED A YEAR. SAME THING HAPPENED TO MY MOTHER WHO ONLY USES IT ON HER KITCHEN FLOOR!! I AM REALLY ANGRY ABOUT WASTING MY MONEY ON THIS PRODUCT, BUT IF I CAN PREVENT AT LEAST ONE OTHER PERSON FROM MAKING THE SAME MISTAKE I WILL FEEL… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“It is a waste of money - DO NOT BUY!”

Written on: 22/09/2014

I bought this in April 2014 and cracks appeared in the casing beginning of September and water is now escaping through these cracks; so I thought I would be covered by Thane's warranty however they have accused me of damaging my own steamer! I explained that this was most definitely not the case however they could provide me with a replacement main body for £39.99 or a whole new unit for £59.99. I had already spent £79.99 on this and there is no way in this world I would waste my money on… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“It's bad. Do not buy”

Written on: 19/09/2014 by Brysonz500 (1 review written)

IT'S A PIECE OF SHEEIT. I PLUGGED IT IN MY WALL SOCKET AND IT BLEW UP… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Design problem and made in China”

Written on: 10/09/2014 by iliabichin (2 reviews written)

We purchased unit after seing advertising, We are very dissapointed in the product. After we used it 6 times it died on us. Customer service refused assistance. We are not alone that had been screwed by THANE. Their goal is to make a sale and then sell more parts. The greed for money taken over. To use of the unit that constantly plugs up and require a maintenance man. There nothing mentioned in false advertising that it does require service after every use. As we are concern product should not… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“h20x5 mop. absolutely dangerous junk ”

Written on: 10/09/2014 by Walker71 (1 review written)

had two of these mops, the first one lasted for about 5 or 6 uses. the second one was not much better. to be honest, they exchanged the first on quite promptly. however, the second one was thrown to the back of the 'broom cupboard' quite a while ago. i recently took it out and decided to 'have a look' at the workings. well !!!!!the build quality is not too bad, it's the materials used. the water pipes and clips are very inferior and i don't think the pipes are actually very waterproof....the… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Very disappointing gadget”

Written on: 08/09/2014 by rnGreene342 (1 review written)

I bought this 13 months ago and thought it great at first. After just a very few uses it has stopped steaming and just drips puddles of water. I have gone through 2 bottles of vinegar trying to get it to work. It is just rubbish. Don't buy!… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Expensive gaget”

Written on: 07/08/2014 by GiovannaWatson1960 (1 review written)

Paid 114.95 including extra pads ,used item less than half a dozen times when it started to go wrong, then it finally gave up.spitting feathers that I had paid so much for it was not going to give up . All though out of warranty And viewing u tube took it to pieces.the tank was split ( not down to me , screws were overtighten) causing steam to corrode metal parts.Took it back to where I bought .omg they gave me a replacement.so we will see.DO AGREE its EXPENSIVE RUBBISH… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“short life”

Written on: 05/08/2014 by outofsteam (1 review written)

our H20 Mop isn't very old and it was good at first, but after a few months it provided less and less steam. Now it makes all kinds of noises and NO steam. I will look for something better. Another case of Good marketing and poor product!… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Rubbish mop, Rubbish Customer Service”

Written on: 14/07/2014 by Matronious (1 review written)

I bought the mop, it was back in the repair shop three times, no steam, dripping water. Then again a month ago it stopped working again, I phoned the CS and they said 'sorry out of guarantee, you can buy a replacement for £60'. Probably by default I am not out of warranty as in the 12 months of ownin the machine Thane had it back in their repair shop for 8 of those weeks. Buy another one, never and never again anything from Thane… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Complete Rubbish”

Written on: 29/06/2014 by Robb0777 (1 review written)

Used it 3 or 4 times and now does not steam and drips water I will never buy anyththing from Thane every again. It is heavy to use when cleaning windows and not user friendly Don't believe the advert… Read Full Review

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Sarathebes's Response to Robb0777's Review

Written on: 05/07/2014

it's exactly what happened to me - after 3 or 4 times use no more steam - I try to clean with the tool inside the box but nothing! wery upset

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it doesnt work”

Written on: 26/06/2014 by Juliei199 (1 review written)

it just drips water no steam… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it is absolute rubbish. ”

Written on: 24/06/2014 by annied23 (1 review written)

It works for a bit. Stops and apparently it is always the customer error.... Customer services poor. Do not waste your money. In my opinion use the famous site that reviews goods and pick one of the best buys.... It was never anywhere nearby good as the demos... make sure you use white vinegar to.descale... A total waste of my hard earned cash… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Got machine for a Christmas gift used it once and now...”

Written on: 11/06/2014 by Dallasy360 (1 review written)

Got machine for a Christmas gift used it once and now when I want to use it again nothing happens… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“please read reviews before buying this useless product!”

Written on: 07/06/2014

I bought this product around 6 months ago, and in that time, I have used it around 6 times. I was happy with it at first(better than using a mop and bucket, or so I thought!)then I tried to use it yesterday an all I got was water spurting out from it, soaking all the floor, and to add to that, there was no hot water or steam(just cold water)My husband took it apart to try and find the problem, but he coudn't even find out the reason why this was happening?? I also found that when it DID work… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Test Review”

Written on: 08/05/2014 by Troy255 (1 review written)

This is a test review… Read Full Review

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