H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
1.6 / 5
10% of users recommend this
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  • Value For Money

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H2O MOP X5 Steam Cleaner

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Waste of money it doesn't do as it advertises on TV”

Written on: 17/03/2013

We bought this steam cleaner last week from the Range, mainly to clean the shower and bathroom. What a waste of money , we are looking at returning it to the Range this week. My wet room is only a year old and is cleaned thoroughly several times a week, but we had a bit of black around the bottom tiles so we tried the X5 it was useless it never budged it at all. My husband ended up scrubbing it with a toothbrush, hard work but brilliant result for lots less money. I wouldnt recommend anyone… Read Full Review

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★★★☆☆
H2O MOP X5 Steam Cleaner

“Huu”

Written on: 14/03/2013

I agreed with a lot of the previos review, it does work well the few months but then my now only water come out, no stream any more. … Read Full Review

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Nicola63063's Comment

Written on: 27/06/2013

We are now on our third machine which has just packed up with the same problem that you have, leaking water. They have now told me my original 12 month warranty has expired. Would have thought each replacement should have been covered for 12 months but clearly they do not have that long a lifespan!

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“Good while it worked!”

Written on: 03/03/2013 by dwebster1406 (1 review written)

We were lucky to have 18 months out of it before the heater died on us, but we only used it about 24 times! Not a user friendly unit as the non tamper screws prevented me from checking the heater. {Poor value for money, but good when it worked. Not sure if I would buy another one. It was easy to use and saves getting on your hands and knees! A kettle gets more use and lsts about this long!… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“brilliant product for the first 6 months”

Written on: 10/02/2013

brilliant product for the first 6 months, then it happended...its just stopped working! it started overheating on month 7, and the unit was hot that i scalded my hand and arm. I turned off let it cool down - then back on 30 mins later, this time steam poured out of the side seem of the unit, then it overheated and i quickly turned off. The first 6 months i used it for everything, kitchen, bathroom, tiles, laminate, carpet cleaning, it is really really good... just maybe the quality of the… Read Full Review

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★★★★☆
H2O MOP X5 Steam Cleaner

“H2O review - good product”

Written on: 04/02/2013

Really a v good product. Easy to use and store away. Only problem that once out of the guarantee period we notice excessive leakage from the tank, which made it inoperable. Upon dismantling the steamer it was clear that damage to the water tank was the cause - which appears to have occurred at the time of manufacture and worsened with use. It would have been difficult for the tank to have been damaged to any extent without any visible marks to the outer case ! Pity - as now rather than risk… Read Full Review

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Nicola63063's Comment

Written on: 27/06/2013

You were very lucky to get 12 months out of yours. We are now on our third machine which has just packed up with the same problem that you have, leaking water. They have now told me my original 12 month warranty has expired. Would have thought each replacement should have been covered for 12 months but clearly they do not have that long a lifespan!

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★★★★☆
H2O MOP X5 Steam Cleaner

“Good mop ”

Written on: 29/01/2013

Good mop does the job pads are a bit thin but cant have everything… Read Full Review

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★★★☆☆
H2O MOP X5 Steam Cleaner

“broken in 10 mins”

Written on: 17/01/2013 by thefloristonthegreen (1 review written)

arrived yesterday, did 15 mins cleaning till he tank needed topping up and then i wouldnt work...........disappointed doesnt cover it… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“What a waste of money.”

Written on: 14/01/2013

I wish i had never bought this mop. It take so much time to get it all set up and when you do it leaves the floors soaking wet, i have tried all sorts of settings with the same outcome. You cannot clean the shower properley as within 30 seconds you cannot see for the steam. The window squeegy will not make a bit of difference as the steam is soaking the window as you are drying it, plus all the dirt just falls onto the frame. It doesnt clean grout or the oven as stated. I would not recomend to… Read Full Review

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Benjaminnnnnnnnn's Comment

Written on: 13/02/2013

I totally agree with everything you have said. What a total and utter waste of money. I would not recommend this product at all. I am currently trying to get a full refund. I think I may have a fight on my hand as according to the paperwork it has to be returned within 7 days. I have used it about half a dozen times and am totally unimpressed!!!

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Pixieharris's Comment

Written on: 06/10/2013

Don't worry about the steam! It will only steam for a max of 5 months and then pack up! I am on my third replacement in 18 months! Service when complaining is terrible as well! Shame I didn't find this site before I started!

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“Loved it but broke twice”

Written on: 17/10/2012

Loved this steam claner, used it once a week to do all my floors. However, Ive had two as they've had to be replaced as they kept breaking. Now do not have one. Im not the only person to have problems with this steam cleaner, at least 3 of my friends are on there 3rd. Im going to try a different brand, there must be a fault with these one… Read Full Review

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Afilsdesigner's Comment

Written on: 08/01/2013

This is an excellent product, well designed and easy to use. Unfortunately, it has a design fault such that in three months, we are on our third unit. No problems getting it replaced so far but expensive on postage to keep sending it back. The latest fault means everything works fine except it outputs cold water, not steam.

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Djfinessa36D's Comment

Written on: 30/05/2013

I too was seduced by the shopping channels lengthy adverts for this steam mop with all its attachments!! I have had it for just under 8 weeks and only used the hand held steamer and the garment steamer, I haven't even gotten around to using the mop head yet and the unit has stopped working!!!
It now makes all the pulsing noises and the light goes on but instead of steam a short sharp and pumping jet of cold water. it drains the tank in a couple of minutes. Vey disappointed i'm going to send it back and after all the reviews I've read on this and many other sites I'm going to request a full refund!! Couldn't be bothered with a new on it will most likely malfunction again, as many people have reported. VERY POOR PRACTICE TO KEEP ADVERTISING AND SELLING THIS PRODUCT WHEN IT CLEARLY HAS MAJOR DESIGN & FUNCTION FAULTS!! £100 + P&P IS NOT CHEAP!!!

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“loved it then it let me down !!!!”

Written on: 13/10/2012

bought this after seeing on shopping channel. It was brilliant and loved the product when we first got it, great for cleaning all areas of the house. then it stopped working !!! contacted company who replaced without a problem, was so pleased to get it back so I could get cleaning then 6 months down the line second one failed. So disappointed but will not buy another one of this product will look for a more robust steam cleaner that will last and be up to plenty of cleaning jobs… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“waste of money”

Written on: 13/07/2012

I purchased this mop direct from Thane after seeing the adverts on TV. Good points: fast delivery Bad points: steam cleans floors but leaves them sopping wet and I have to go over the floors to dry them!! I have tried adjusting the steam but it is still happening. Blue coral mop head was missing from pack and I called to report this was sent a replacement microfibre head instead!!! Handle is very flimsy and bends as you are using the mop I cannot see this lasting very long. Purchased the… Read Full Review

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★★★★☆
H2O MOP X5 Steam Cleaner

“Dose the job Just as commercial states! :) ”

Written on: 05/07/2012 by Lawz01 (2 reviews written)

I seen the mop on tv, I was thinking about it for a few days as was hesitant as hadn't bought anything from the tv commercials before but I had been after a good steam mop for a while, so I looked on the Internet for competertive prices and all in all it was around the same price, so I thought I'd go straight through thane direct as they are the company on the advert- so I looked on the website and me being me I thought best to give them a call, then I can ask silly questions about delivery and… Read Full Review

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★★★★★
H2O MOP X5 Steam Cleaner

“Excellent Product”

Written on: 07/06/2012 by Seabed (9 reviews written)

I had seen this advertised on one of the shopping channels and being an eco friendly person and not wanting to pollute our beautiful earth with chemicals and such like decided to give this a go. It came direct from Thane via Interlink Express which was a very good delivery service and on time. The steam cleaner was easy to put together as it came in a small box. I was really impressed with how easy it was to use. Steam cleaned my kitchen,bathroom and shower cubicle, and wooden floors. Now… Read Full Review

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