H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
1.5 / 5
9% of users recommend this
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H2O MOP X5 Steam Cleaner

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Does not last long”

Written on: 31/01/2014 by Path1 (1 review written)

Just like many other people I thought this was great until it started dripping water and spitting steam out of the main body/handle. I took the top off the main unit and dried it out and now the pump wont feed water through the unit. I have only used it six times and as it is out of warranty and you can't buy a replacement pump (only available in bulk from China). I could have purchased another make for around half the price. I am now shopping around for something more reliable and reading… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“electric problems with mop”

Written on: 18/01/2014

my x wife bought this item was working fine for awhile but now when its switched on it cuts out and cuts all electric in flat it has happened a number of times it lights up so it cant be fuse in plug any ideas.¬… Read Full Review

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Seabed's Comment

Written on: 03/02/2014

Did you follow the procedure for storage after you used the mop... it tells you how in the instructions. I've had mine over 12 months and it works perfectly fine so long as you drain it well and store correctly.

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“Bought this mop used it for a year and it stopped...”

Written on: 16/01/2014

Bought this mop used it for a year and it stopped producing steam. I called and they sent a replacement. Now a year later again it has stopped working. I loved this mop when it worked but I will not by a third and would not recommend to anyone. Waste of money to only work for a year :(… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Waste of money”

Written on: 15/01/2014

Had this for about a year always left our wooden floor wet then it packed in. This is the same for three family members and two friend who purchased one… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Made in China ”

Written on: 13/01/2014 by Tamworth79 (1 review written)

Bought this item last February, used it 19 times, used it on hard floor and it cleaned satisfactory, it was less efficient on windows and tiles and I went back to using elbow grease. On the last time of using, it gave up the ghost, the main body became hot but no steam,green button on but no pulsing. Descaled every time I used it, used white vinegar to keep chamber descaled,what a waste of time! Very surprised Which recommended this product maybe some-one needs to review Which. Wished I had… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“one use!”

Written on: 30/12/2013

One use and the black gripping pads melted from the steam. Now the pad will not stick to the mop! Don't buy this product!… Read Full Review

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Katiejane74656's Comment

Written on: 31/12/2013

We have had our X5 just over a year now and it no longer works - just in time for the warranty to run out as with all products these days! It doesn't give out enough steam to melt a snowflake. We followed all cleaning instructions but still nothing. The manufacturers have offered us a new head attachment - for £40. It only cost £99 in the first place. Think I'll go back to my mop and bucket.

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“Not made for Longevity”

Written on: 16/12/2013 by mat1164 (1 review written)

Had mine three months started playing up within two months. Fantastic bit of kit initially but the on / off switch works when it feels like it. Replaced by the vendor and now the same problem. My neighbour has one and surprise surprise hers lasted a week longer. Don't bother to be honest, cheap nasty over hyped tat… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“will not clean the black out of the grouting out of tiles”

Written on: 15/12/2013

I found it to make plenty of steam and the brush that is supplied with the cleaner when used with the jet nozzle has no guts to when you try to clean the grouting; just using the jet nozzle on the grout will not remove the grime ether the steamer dose not seem powerful enough. As far as the floors go I do not know clean they are; the floor pad is fairly dirty and when i go over it again with a clean pad that is dirty as well… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“big disappointment”

Written on: 07/12/2013 by davefromretford (1 review written)

ok for first 5 usages, but now just spews water, that works out at £20 a go, what a waste of money for an OAP… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“I'm DONE with this product”

Written on: 28/11/2013 by A.Jerri (1 review written)

Just received the second replacement which does not heat no steam and drips water all over the floor. This is the third one,Paid $149.00 for all attachments Never again.What a waste of my hard earned money… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“DO NOT BOTHER”

Written on: 27/11/2013 by elaineypops (1 review written)

I bought this product just over 12 months ago. Worked ok for the first 4 uses but now just drips water & no steam. Phoned after sales who just wanted me to send it back at a cost of £39.99 or buy a new main body for £59.99.Am not spending any more of my hard earned money on rubbish… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Just say no!”

Written on: 17/11/2013

Rubbish! Stopped working properly after about 10 uses. Cheap plastic. No way is this worth the £99 paid. Never again… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Waste of money!”

Written on: 14/11/2013 by Wendylou26179 (1 review written)

Awful product! My first one stopped working less than a year after I got it. The new one they sent has now stopped working as well and they won't replace! The steam just stops coming out and instead it spits out cold water! Don't buy this! Its a complete waste of money! Even when it was working it does none of the things on the advert!… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“waste of money”

Written on: 12/11/2013

Bought this for my Mum to help her out, she found it difficult to use so I thought I would borrow it and see what the problem was... well.. it was very wet no matter what steam pressure you put it on, nothing actual was cleaned, I tried it on blinds, windows oven, cooker, floors and tiles it was useless, sorry but a complete waste of £100 . Lesson learnt! Can't say anything good about it… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“STICK TO A MOP AND BUCKET!!!”

Written on: 06/11/2013

I bought this after watching all the hype on various shopping channels i never buy off these as a rule but a friend had one and told me how good it was so i thought i would give it a try, well i gave it the benefit of the doubt and used it twice and it was boxed up and returned firstly i was convinced into getting extra warranty and spare cloths for it which then worked out in total of 170.00 for a mop!!!!! i have a granite floor in my kitchen and it left it all streaky i had to then go around… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“The company won't even allow you to leave any remarks...”

Written on: 30/10/2013 by MsG11. (1 review written)

The company won't even allow you to leave any remarks without approval from their company on their website. I have been waiting for a replacement mop for 3 weeks. As fast as they took my money, it's harder for them to send you what you paid for. My mop was leaking from the handheld part while I was steaming a blouse and it started leaking and burned my hand. I didn't want any sympathy, but I wanted a replacement mop. I would not recommend this company to anyone else.!!!!… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“Poor poor quality ”

Written on: 30/10/2013

I am now on my third mop all just stop working or on off switch does not work properly. My last one completely over heated and melted. I think these mops are dangerous, maybe it will take someone getting hurt before company addresses problems with them. I will not have another, a lot of money to throw away on poor quality product… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Rubbish”

Written on: 29/10/2013 by Helz123 (1 review written)

This is rubbish mine is also leaking water and I didn't use it much a friend of mine has it to and her one is also leaking water ,after reading all the views and how the company treat people I will be going to trade and standard to stop people like them selling this junk and ripping people of they clearly make a lot of money selling this product and it's time they except there is a problem with mop maybe I might get I n touch with watch dog and shame them and let people no what rubbish they are… Read Full Review

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★★★★☆
H2O MOP X5 Steam Cleaner

“Excellent choice for the tough stuff”

Written on: 28/10/2013 by ExoticMary (8 reviews written)

Bough this one last week on the recommedation of a friend. Its light weight and easy to use also extremely effective. I have thanked my friend numerous time already and definitely recommend it to all my friends. Price wise it is resonable though seemigly a bit on the higher side, but worth every penny none the less… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“does waste your money it does not last!”

Written on: 26/10/2013

The first X5 mop i recieved i had hardly used, water started to come out uncontrollably...sent the mop back under the years guarentee and THANE replaced it with a new boxed one....simular things have happened again and they now say its outside the warrentee of the first product....i refuse to through money down the drain and certainly didn't want the same product again, the manager offered me a 12month warrentee but i had to pay a further £39.99...i refused. i seriously would not buy the X5… Read Full Review

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