H2O MOP X5 Steam Cleaner Reviews

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★★☆☆☆
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H2O MOP X5 Steam Cleaner

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Latest Reviews

★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Complete Rubbish”

Written on: 29/06/2014 by Robb0777 (1 review written)

Used it 3 or 4 times and now does not steam and drips water I will never buy anyththing from Thane every again. It is heavy to use when cleaning windows and not user friendly Don't believe the advert… Read Full Review

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Sarathebes's Response to Robb0777's Review

Written on: 05/07/2014

it's exactly what happened to me - after 3 or 4 times use no more steam - I try to clean with the tool inside the box but nothing! wery upset

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it doesnt work”

Written on: 26/06/2014 by Juliei199 (1 review written)

it just drips water no steam… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it is absolute rubbish. ”

Written on: 24/06/2014 by annied23 (1 review written)

It works for a bit. Stops and apparently it is always the customer error.... Customer services poor. Do not waste your money. In my opinion use the famous site that reviews goods and pick one of the best buys.... It was never anywhere nearby good as the demos... make sure you use white vinegar to.descale... A total waste of my hard earned cash… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Got machine for a Christmas gift used it once and now...”

Written on: 11/06/2014 by Dallasy360 (1 review written)

Got machine for a Christmas gift used it once and now when I want to use it again nothing happens… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“please read reviews before buying this useless product!”

Written on: 07/06/2014

I bought this product around 6 months ago, and in that time, I have used it around 6 times. I was happy with it at first(better than using a mop and bucket, or so I thought!)then I tried to use it yesterday an all I got was water spurting out from it, soaking all the floor, and to add to that, there was no hot water or steam(just cold water)My husband took it apart to try and find the problem, but he coudn't even find out the reason why this was happening?? I also found that when it DID work… Read Full Review

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★★★☆☆
H2O MOP X5 Steam Cleaner

“I love mine !!”

Written on: 24/05/2014 by itTobin302 (1 review written)

I've had mine for 18 months now and it still works fine. I've had no problem or needed any parts replaced. Although I do find it awkward to use as a hand held. Mainly I use it to mop tiled and wooden floors, I do need to wipe the corners of the floors by hand. It isn't a miracle product but I have had no problems and would buy another.I couldn't comment on Thane as not had an issue only to say that when I did email them when purchasing this they responded immediately . I have used a friends… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“Non steaming steamer”

Written on: 08/05/2014 by AimeeMcCracken (1 review written)

I love a clean house and do enjoy a good gadget. I have had this machine for 13 months although I've only used it half a dozen times as its fiddly to get out and prepare to use. I was reasonably happy with the results though, but now it has just stopped steaming. Like others I have cleaned it and gone through the processes recommended. I won't bother contacting them as its out of warranty and I imagine they will do little. DO NOT BUY THIS is my advice, and think twice before relying on 'Which'… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Test Review”

Written on: 08/05/2014 by Troy255 (1 review written)

This is a test review… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“In the bin”

Written on: 04/05/2014 by tramac (1 review written)

Thought this was going to be great after watching the advert. Was alright at first although it did shift dirt around and surface areas needed wiping afterwards. Wasnt as easy to use either. After using about 4 times it started dripping water and not generating steam. Cleaned it and followed trouble shooting advice and still not working. After reading previous reviews I dont think it is worth contacting the manufacturer so have binned it and learned not to be so believing of all adverts… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Waste of money”

Written on: 30/04/2014 by Leolucy (1 review written)

Dosnt do all the things the advert says it does. Mines now broken leaking water. Makes cleaning take twice as long for windows etc as just spreads dirt around !! My husband done half the oven door with a sponge I done half with x5 my half didn't shift his was clean in a few mins with soap and a scour pad!! Please don't waste your money on this product… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“I bought this mop with all the extra thinking I was...”

Written on: 24/04/2014

I bought this mop with all the extra thinking I was going to get good product and this would be a better way to clean. I tried cleaning the windows, the floor, the bathroom, floor and carpet. It did not do what it advertised. This that I have a clean house, just did not want to keep using clorax. Stay with your cleaning products after 3 uses it stopped working and you have to pay for any extra parts to be shipped… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“useless gadget”

Written on: 22/04/2014 by unhappyintownofLindsay (1 review written)

Bought the unit and used the H2) MOP X5 Steam Cleaner twice, and for less than ten minutes total each time. Third and subsequent attempts have proven that this was a poor choice to have purchased. The water does not heat up, does NOT produce steam, it only leaves puddles of cold water that squirt out of the unit even after reading and resetting the unit on several attempts. DO NOT BUY … Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“dont buy 1”

Written on: 06/04/2014

This productis rubbish and the warranty is the same .If you use it every day youll be lucky if it lasts 2 mounth!!!we've had 4 replacements and one of them was a recon!The warranty lasts a year even if you got a replacement it has no warranty because it starts from the date of purchase of the original.5 of our friends have got one and there the same bin fodder… Read Full Review

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★★☆☆☆
H2O MOP X5 Steam Cleaner

“review”

Written on: 06/04/2014 by fishingtrip (1 review written)

not that keen on it used a few times not as good as they say. just as easy to clean it from scratch as you still have to clean the floor after you have used it. generates a lot of steam so requires wiping down as you use and not as light as they say it is. cant see many good points to it so be carefull when thinking of buying one. get better results doing the old fashion way buy hand and better results… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“DO NOT BUY THIS!!! Customer service atrocious. ”

Written on: 28/03/2014 by Parkerzl460 (1 review written)

Originally purchased this product 16 months ago. Similar problem to the one described in so many reviews here. Pump action stopped and water no longer heated or steam produced, but just releasing water all over the floor. After several e-mails I returned it and the unit was replaced (After only 4 months of use). The replacement unit has just done exactly the same, but as it's over 12 months since my original purchase they can only offer a repair service (£39) or a replacement (£60). I do not… Read Full Review

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Rozalia1's Comment

Written on: 03/04/2014

I totally agree wouldnt recommend to anyone, same problem as you, steam then no steam and the pump only works when it feels like it, total rubbish and waste of money, now out of guarantee so not happy at all

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“h20 stopped steaming after 5 mintues”

Written on: 22/03/2014 by Sharpes147 (1 review written)

brought the h20 stopped steaming after only 5 minutes, just spitting out water. took back to the shop and replaced. this has also stopped working after about 10 minutes. so this is going back today and I will not be getting another replacement only a refund. I really wouldn't want to recommend this product… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“DON'T BUY”

Written on: 14/03/2014 by avLancaster6 (1 review written)

the H20X5 Steam mop by Thane Direct may seem good at first but it's no good when it breaks and stops pumping steam. Only after a few times used this product starts to leak water and does not steam. This has happened twice to me and if it's after a year from your original purchase Thane direct won't do anything. You can pay more money than it costs to buy a new one to get it repaired ?????? You can also pay £20 for 3 year warranty which is the only way to get 3 years of use out of it. Then… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“H20 MOP”

Written on: 10/03/2014 by 320Shaffer (1 review written)

I bought the H20 mop back in July 2012 I fortunatly took out warrenty however I have had 4 since then. The main part to the mop on all 4 have had to be replaced WITH A NEW MOP! I have asked for my money back and they have refused to do this I am fed up of sending it back after every 4-6 months complete rubbish waste of money and time - I regret buying this mop… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Disgusting customer service think they are a law unto...”

Written on: 05/03/2014 by foO'Leary107 (1 review written)

Thane is a terrible company that will not let you sell on their products even though they have your order number and they know you bought it direct from them. Don't even answer emails. Had me thrown off ebaycasctheycsaidvivwas selling counterfeit goods which is what was bought direct from them. Total rubbish company will never buy from them again. If you do make sure you never want to sell it again as you are not allowed even though it is yours and you have paid over the odds for it. They ought… Read Full Review

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★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Choose another steam cleaner”

Written on: 01/03/2014 by npStephens229 (1 review written)

Don't even think about this one; not only has our X5 stopped steaming after 16 months the one I bought for my daughter after we bought ours doesn't steam very well either and she has less floors to clean than ours. Apart from stopping steaming the electric cable clip broke within a month, the handle became weak and bends and quite honestly it really doesn't work properly if you have large areas to clean. I am only pleased I didn't buy the offer of more dusters and pads for it, that really would… Read Full Review

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