H2O MOP X5 Steam Cleaner Reviews

Click here if this is your business
★★☆☆☆
1.6 / 5
9.7% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

? Ask our helpful community of experts about this product or company
H2O MOP X5 Steam Cleaner - Ask a question now

Media Gallery for H2O MOP X5 Steam Cleaner

H2O MOP X5 Steam Cleaner

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆
H2O MOP X5 Steam Cleaner

“It is a waste of money - DO NOT BUY!”

Written on: 22/09/2014

I bought this in April 2014 and cracks appeared in the casing beginning of September and water is now escaping through these cracks; so I thought I would be covered by Thane's warranty however they have accused me of damaging my own steamer! I explained that this was most definitely not the case however they could provide me with a replacement main body for £39.99 or a whole new unit for £59.99. I had already spent £79.99 on this and there is no way in this world I would waste my money on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“It's bad. Do not buy”

Written on: 19/09/2014 by Brysonz500 (1 review written)

IT'S A PIECE OF SHEEIT. I PLUGGED IT IN MY WALL SOCKET AND IT BLEW UP… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Design problem and made in China”

Written on: 10/09/2014 by iliabichin (2 reviews written)

We purchased unit after seing advertising, We are very dissapointed in the product. After we used it 6 times it died on us. Customer service refused assistance. We are not alone that had been screwed by THANE. Their goal is to make a sale and then sell more parts. The greed for money taken over. To use of the unit that constantly plugs up and require a maintenance man. There nothing mentioned in false advertising that it does require service after every use. As we are concern product should not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“h20x5 mop. absolutely dangerous junk ”

Written on: 10/09/2014 by Walker71 (1 review written)

had two of these mops, the first one lasted for about 5 or 6 uses. the second one was not much better. to be honest, they exchanged the first on quite promptly. however, the second one was thrown to the back of the 'broom cupboard' quite a while ago. i recently took it out and decided to 'have a look' at the workings. well !!!!!the build quality is not too bad, it's the materials used. the water pipes and clips are very inferior and i don't think the pipes are actually very waterproof....the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Very disappointing gadget”

Written on: 08/09/2014 by rnGreene342 (1 review written)

I bought this 13 months ago and thought it great at first. After just a very few uses it has stopped steaming and just drips puddles of water. I have gone through 2 bottles of vinegar trying to get it to work. It is just rubbish. Don't buy!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆
H2O MOP X5 Steam Cleaner

“Easily portable and relieble stem cleaner”

Written on: 07/08/2014 by Naomi232 (1 review written)

I am working for a cleaning company and part of my daily work is related to floor cleaning. H2O MOP X5 Steam Cleaner is one of the best on the market right now. It is plastic which made it light and easily portable and the steam pressure is strong enough to disinfect the floors… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Expensive gaget”

Written on: 07/08/2014 by GiovannaWatson1960 (1 review written)

Paid 114.95 including extra pads ,used item less than half a dozen times when it started to go wrong, then it finally gave up.spitting feathers that I had paid so much for it was not going to give up . All though out of warranty And viewing u tube took it to pieces.the tank was split ( not down to me , screws were overtighten) causing steam to corrode metal parts.Took it back to where I bought .omg they gave me a replacement.so we will see.DO AGREE its EXPENSIVE RUBBISH… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“short life”

Written on: 05/08/2014 by outofsteam (1 review written)

our H20 Mop isn't very old and it was good at first, but after a few months it provided less and less steam. Now it makes all kinds of noises and NO steam. I will look for something better. Another case of Good marketing and poor product!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Rubbish mop, Rubbish Customer Service”

Written on: 14/07/2014 by Matronious (1 review written)

I bought the mop, it was back in the repair shop three times, no steam, dripping water. Then again a month ago it stopped working again, I phoned the CS and they said 'sorry out of guarantee, you can buy a replacement for £60'. Probably by default I am not out of warranty as in the 12 months of ownin the machine Thane had it back in their repair shop for 8 of those weeks. Buy another one, never and never again anything from Thane… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Complete Rubbish”

Written on: 29/06/2014 by Robb0777 (1 review written)

Used it 3 or 4 times and now does not steam and drips water I will never buy anyththing from Thane every again. It is heavy to use when cleaning windows and not user friendly Don't believe the advert… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sarathebes's Response to Robb0777's Review

Written on: 05/07/2014

it's exactly what happened to me - after 3 or 4 times use no more steam - I try to clean with the tool inside the box but nothing! wery upset

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it doesnt work”

Written on: 26/06/2014 by Juliei199 (1 review written)

it just drips water no steam… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“it is absolute rubbish. ”

Written on: 24/06/2014 by annied23 (1 review written)

It works for a bit. Stops and apparently it is always the customer error.... Customer services poor. Do not waste your money. In my opinion use the famous site that reviews goods and pick one of the best buys.... It was never anywhere nearby good as the demos... make sure you use white vinegar to.descale... A total waste of my hard earned cash… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Got machine for a Christmas gift used it once and now...”

Written on: 11/06/2014 by Dallasy360 (1 review written)

Got machine for a Christmas gift used it once and now when I want to use it again nothing happens… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“please read reviews before buying this useless product!”

Written on: 07/06/2014

I bought this product around 6 months ago, and in that time, I have used it around 6 times. I was happy with it at first(better than using a mop and bucket, or so I thought!)then I tried to use it yesterday an all I got was water spurting out from it, soaking all the floor, and to add to that, there was no hot water or steam(just cold water)My husband took it apart to try and find the problem, but he coudn't even find out the reason why this was happening?? I also found that when it DID work… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆
H2O MOP X5 Steam Cleaner

“I love mine !!”

Written on: 24/05/2014 by itTobin302 (1 review written)

I've had mine for 18 months now and it still works fine. I've had no problem or needed any parts replaced. Although I do find it awkward to use as a hand held. Mainly I use it to mop tiled and wooden floors, I do need to wipe the corners of the floors by hand. It isn't a miracle product but I have had no problems and would buy another.I couldn't comment on Thane as not had an issue only to say that when I did email them when purchasing this they responded immediately . I have used a friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
H2O MOP X5 Steam Cleaner

“Non steaming steamer”

Written on: 08/05/2014 by AimeeMcCracken (1 review written)

I love a clean house and do enjoy a good gadget. I have had this machine for 13 months although I've only used it half a dozen times as its fiddly to get out and prepare to use. I was reasonably happy with the results though, but now it has just stopped steaming. Like others I have cleaned it and gone through the processes recommended. I won't bother contacting them as its out of warranty and I imagine they will do little. DO NOT BUY THIS is my advice, and think twice before relying on 'Which'… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Test Review”

Written on: 08/05/2014 by Troy255 (1 review written)

This is a test review… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“In the bin”

Written on: 04/05/2014 by tramac (1 review written)

Thought this was going to be great after watching the advert. Was alright at first although it did shift dirt around and surface areas needed wiping afterwards. Wasnt as easy to use either. After using about 4 times it started dripping water and not generating steam. Cleaned it and followed trouble shooting advice and still not working. After reading previous reviews I dont think it is worth contacting the manufacturer so have binned it and learned not to be so believing of all adverts… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“Waste of money”

Written on: 30/04/2014 by Leolucy (1 review written)

Dosnt do all the things the advert says it does. Mines now broken leaking water. Makes cleaning take twice as long for windows etc as just spreads dirt around !! My husband done half the oven door with a sponge I done half with x5 my half didn't shift his was clean in a few mins with soap and a scour pad!! Please don't waste your money on this product… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
H2O MOP X5 Steam Cleaner

“I bought this mop with all the extra thinking I was...”

Written on: 24/04/2014

I bought this mop with all the extra thinking I was going to get good product and this would be a better way to clean. I tried cleaning the windows, the floor, the bathroom, floor and carpet. It did not do what it advertised. This that I have a clean house, just did not want to keep using clorax. Stay with your cleaning products after 3 uses it stopped working and you have to pay for any extra parts to be shipped… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview