written by avLancaster6 on 14/03/2014
the H20X5 Steam mop by Thane Direct may seem good at first but it's no good when it breaks and stops pumping steam. Only after a few times used this product starts to leak water and does not steam. This has happened twice to me and if it's after a year from your original purchase Thane direct won't do anything. You can pay more money than it costs to buy a new one to get it repaired ?????? You can also pay £20 for 3 year warranty which is the only way to get 3 years of use out of it. Then you have to take trouble wrapping it up and sending it back each time.
This product was used approx 20 times and broke on 2 occasions.
DO NOT WASTE YOUR MONEY