Written on: 26/10/2013
The first X5 mop i recieved i had hardly used, water started to come out uncontrollably...sent the mop back under the years guarentee and THANE replaced it with a new boxed one....simular things have happened again and they now say its outside the warrentee of the first product....i refuse to through money down the drain and certainly didn't want the same product again, the manager offered me a 12month warrentee but i had to pay a further £39.99...i refused.
i seriously would not buy the X5 again, maybe i'll give the Karcher one a go
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