Written on: 13/07/2012
I purchased this mop direct from Thane after seeing the adverts on TV.
Good points: fast delivery
Bad points: steam cleans floors but leaves them sopping wet and I have to go over the floors to dry them!! I have tried adjusting the steam but it is still happening. Blue coral mop head was missing from pack and I called to report this was sent a replacement microfibre head instead!!! Handle is very flimsy and bends as you are using the mop I cannot see this lasting very long. Purchased the extended warranty and after reading the 'small print' it is limited to a single claim per purchaser and is terminated after 1 claim (how can this be called extended) I think this is probably one of the worst items I have ever purchased. Price £156.97 with extra mop heads and warranty.
" My steam mop " Read More
" Totally Unsatisfactory Spare/Replacement Parts Support " Read More
Written by RZX457
" Had two in 12 months- 6 months appears to be limit!! " Read More
" PROBLEM GETTING PARTS " Read More
" Solution Container disintegrating and discolouring " Read More
Written by Sbradish