Written on: 30/08/2012 by raullozada
I live in Puerto Rico and I bought the UST 5500W Generator in anticipation of Tropical Storm Isaac and other power outages that often happen here. I couldn't even start the generator, the gas was leaking from the carburetor. Then, I returned the unit for another (after receiving an exchange code, of course), and now this other unit does not even shut off when I want it to. I have to wait until the gas runs out after shutting off the fuel line.
This is two brand new units that do not work. I want my money back and am being given the runaround that I cannot get my money back. I may have to take legal action. I cannot let $700 go down the drain!
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