Kohler 14kw resa NG gas preasure/customer service

Click here if this is your business
★★☆☆☆
2.3 / 5
From 3 reviews
33% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Briggs & Stratton 3500 Elite Series

★★☆☆☆

“Kohler 14kw resa NG gas preasure/customer service”

Written on: 08/03/2013

I purchase a Kohler 14Kw generator only to be told by my utility they do not and can not provide the required 5-11 inch WC for NG.First,I made the mistake of not reading specs on required NG gas preasue required. I did how ever ask a number of plumbers and the sales people about this.I also contacted the Gas Utility but by time they got back to me I had the Gen in my yard. No one warned me cause no one knows the answer.
Now I call Electric supply house where the unit was purchased and their answer was to install propane.They will not take it back. Next I call Kolher customer service who refers me back to where I purchased the unit. I explain that has been done and they do not have answers. Kohler dose not have a Tech or Enginnering service to speak with as a unit owner. They may for the Authorized Reps,don`t know. I hear these are good units but do your homework because if you need it their customer service sucks.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review