misrepresent & misleading

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Guest's review of Aurora Generators Inc. Silent Diesel 6500

★★★☆☆

“misrepresent and misleading”

Written on: 05/10/2012

The product will not run a simple, small 13,000 btu air conditioner even though the advertisment shows it running in front of an rv. Customer service was indifferent and accusatory when seeking help. Tech help was good though and did seek to help but unit was not designed to run these even though a smaller Honda generator will. I called and researched prior to purchasing and feel Aurora misrepresented their product or at the very least were misleading.

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