Written on: 23/06/2011 by iananthony (1 review written)
My experiences could not have been more different than the last post. Yes the shop is cramped, there are too many bikes on show and on a Saturday morning there are always about 5 or 6 keen cyclists dropping off for that day repairs and when the dogs are there – a very rare occurrence it does feel a little closed in. But the mechanics are all great particularly Jay and Mark - if he can get in front of a bike stand and the sales staff are knowledgeable and will let you test ride any of the bikes on display before you buy, both my daughters test rode several.
I needed solid advice on what wheels to buy and ended up with a set of Shimano RS20's for my road bike and a pair of wheels built on Tiagra hubs, Omega rims with a 36 spoke 3 cross lace, for the commuter, all for a very reasonable price. The display of accessories is a problem because Mark sells a lot of good value bikes but if you ask you get excellent advice on what to buy and whether the more expensive alternative is worth the money. For instance I was recommended the Bontrager hardcase tyres which where a massive improvement on the Armadillos and they are just as puncture resistant, a much better ride and cheaper!
If you want a clean uncluttered shop go to Halfords or Evans who are actually only interested in often overpriced new bike sales and charging over the odds for accessories and servicing/repairs.
As rated by real users
"Customer Service at its Very Best" Read More
"Christmas Present" Read More
"Late delivery" Read More
"No after sales customer service " Read More
"My bike shop" Read More