Nice shop but disappointing service

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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Specialized Concept Store (London - Ruislip)

★☆☆☆☆

“Nice shop but disappointing service”

Written on: 05/08/2012

I went into Specialized Ruislip intending to spend up to £1500 on a bike and accessories. I had been in earlier in the week to browse and was ready to buy, however, I found the sales staff patronising and unhelpful. The member of staff I spoke to clearly wanted to be doing something else rather than help me with my purchase. At one point I asked to test ride the bike I was considering buying but was told to come back in a couple of hours as they needed to check over the bike to make sure it was safe before I rode it. When talking to another staff member just before I left he told me it should only take a minute to check the bike over.

  • Ruilsip

    Branch Visited

  • None, intended spending up to £1500 on this occasion

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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