Written on: 15/04/2013
After ordering goods online pre-xmas, I had to return one item. I tried to do this in store but BLACKS refused so I returned via post. After 28 days, nothing so when they were contacted on the phone all I got was that the cheque is in the post. When it did arrive, it was clear that the cheque was signed and authorised after my phone calls. All in all poor service waiting over five weeks for a refund when in this day and age even Millets ought to be able to refund directly into a bank account/card etc.
As rated by our community of reviewers
" Great product fast service " Read More
" Horrible Customer Service " Read More
" Placed an order 4 January still no delivery date or update " Read More
" NO longer the king of trainers " Read More
" Canceled Order Without Informing US " Read More