Written on: 15/12/2012
I ordered £150 worth of sportswear and used PayPal to pay. Their website doesn't warn you that if you pay by PayPal you cannot return to store for refund or even exchange. I was forced to post items back to the depot which cost a fortune, but as I couldn't get to the store within 14 days I had to get an exchange. You have to spend the exact money too as you cannot pay any additional money. It's cost me money, inconvenience and trouble. I contacted them to explain my troubles to get an email back saying sorry but they do strive for top customer service........load if rubbish and will never use again!
As rated by our community of reviewers
" Great product fast service " Read More
" Horrible Customer Service " Read More
" Placed an order 4 January still no delivery date or update " Read More
" NO longer the king of trainers " Read More
" Canceled Order Without Informing US " Read More