TERRIBLE CUSTOMER SERVICE!

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★☆☆☆☆
1.4 / 5
9% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

jen07's review of JD Sports

★☆☆☆☆

“TERRIBLE CUSTOMER SERVICE!”

Written on: 01/10/2012 by jen07 (1 review written)

Having bought a pair of Mckenzie zero shoes for my son to wear to school was disappointed to find that after only 3 weeks wear they had holes in the heel.Phoned store to complain and was told that as no longer had receipt they could not exchange/refund as I couldn't prove they had been bought at jd (even though they are sold exclusively by them).Shop assistant admitted a pair had been returned only the day before with the same complaint.Definitely don't recommend shoes or store.

  • MERRY HILL CENTRE DUDLEY

    Branch Visited

  • MCKENZIE ZERO SHOES

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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