Written on: 06/09/2013 by gellison (1 review written)
You were wonderful!
We needed panniers for my son's bike so he could cycle with books and sports kit to his new school.
I'd left it late to find the right panniers, but JE James tracked these down and delivered them to a third address - tracking the delivery all the way, making sure this got there 3 days earlier than what they would normally do, and left with a neighbour (rather than leaving a card to collect/redeliver from some far flung distant sorting depot).
Thank you - such a treat to get a personal service from an online store.
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