QUALITY CUSTOMER SERVICE

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★★★★☆
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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of J E James Cycles www.jejamescycles.co.uk

★★★★★

“QUALITY CUSTOMER SERVICE”

Written on: 18/08/2012

Purchased a pair of high value 'Bont' make cycling shoes from JE James cycles. Shoes were being sold with £34 discount off rrp. No other cycling stores at the time were selling for similar price.
Shoes arrived but were a size too small.Contacted company's customer services who couldn't do enough to assist me in the returning of the shoes and reordering a larger sized pair that were dispatched within a week or so. Very happy with shoes and the assistance of the company's employees particularly Glenn and Caroline.Very professional and contact was excellent.First class.Thank you.

  • JE James Cycles (On line)

    Branch Visited

  • Bont Vaypor cycling shoes,black. Cost £191

    Goods purchased & cost

  • Quality of service

  • Value For Money

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