Written on: 15/02/2013
A sloppy service in store. Unprofessional staff, poorly trained and lack of technical knowledge. I would avoid a place like this at all costs. 2 bad experiences lead me to this conclusion. (read more)
Written on: 04/01/2013 by Simopetar (2 reviews written)
Straight off I'll say that I didn't end up buying anything in the store, only because I couldn't stretch my budget to what was on offer. However I'm leaving a review as the staff in the London Spitalfields store were notably helpful, knowledgeable and keen to find a suitable bike for my boy. I don't normally write reviews of anything on line, but I've had 2 completely opposite shopping experiences today when looking for a bike and feel compelled to remark how much better Cycle Surgery seem... (read more)
Written on: 17/08/2012 by theronstar (8 reviews written)
I had a Giant bicycle which I took into my local bike shop for repair. I had a callback to tell me that the bike was broken and that the type of damage - a cracked frame - was something that the manufacturer should honour under the warranty. Thus I wanted to find the nearest Giant retailer I could tug the remains of my bike to and in the process came across the cycle surgery. It's this new chain of stores that offer cycle and running advice that I had not really had a need to visit.... (read more)
As rated by real users
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