written by Cyrusr258 on 14/03/2024
contacted project solar by accident after looking at advert.I was then contacted and a appointment was made .At first appoinment i found it was alot to take in. But after looking at everything i asked for the panels to be sited on two different roofs instead of on one facing south east.The salesman had to return and alter all the paperwork and agreed to some on south east and some on south west. After that everything went ever so smoothly even though it was fitted on the only day it snowed. The only compliant was it took two phone calls to get the fitting team to comeback and tidy some loose wires on solar panels
written by ram7001 on 23/02/2024
After lots of paperwork, date was fixed for scaffolding and instal. Scaffold was done in half a day and next day the he solar panels got installed on roof top. The electrons came a few days later and fitted batteries and rest of the connections. It too a full day 2 people working. Scaffolding collected a week later. It took some time for certificates and ref no from the grid but once these arrived I was soon exporting to grid. Indications are that I will benefit in long term.
written by on 22/02/2024
Right from the start this has been a positive experience. The rep was very knowledgable but not pushy and never rushed me into making a decision. The scaffolders were fast and very careful of my garden. The installers were a complete delight, friendly, efficient and very tidy. Also, the after care has been great....I'm impressed!
written by Steve13para on 20/02/2024
I contacted project solar on a whim from an advert to see what the deal was with solar and the benefits. Once I spoke to the sales rep, I was sold! I knew solar was the way to go but this conversation confirmed it with me. He was honest, accurate with information and had a clear simple cost structure and savings benefit. The office team were second to none and the installation team arrived on time, were courteous and polite. It all went sooo smooth I would recommend this to anyone thinking of having solar fitted. Good price, excellent loan package and excellent product.
written by AndyB5331 on 19/02/2024
Very pleased, professional and communication was excellent, I was kept very well informed about the installation times and date, follow up emails and phone calls to make sure I was happy with the work being done, the people doing the installation were knowledgeable and would answer all my questions, everything was complete and running in about 4 and half hours, even in the bad weather we had, I would fully recommend Project Solar.
written by Hanna1957 on 14/02/2024
A lot of information to absorb, but the salesman was very patient and helpful. The fitting allowed for one day to put up scaffolding, installation the next and then taking down the scaffolding a couple of days later. Before the installers left, they explained the system, put an app on my phone, and showed that electricity was already being produced. They offered different options to fix the equipment and nothing was too much trouble. There is one thing left to do, connect to Octopus Flux, which is for me to do and is in hand. Our Smart Meter is already showing much reduced energy costs and we get a "pay back" too. Very happy with everything, so far, and if there is a problem I have the help line number to assist. It's going to be easy to calculate savings, both from electricity reduction from the grid and also cash-back. Would recommend Project Solar team to anyone.
written by JohnJ161252 on 13/02/2024
The Sales Representative who attended gave incorrect and misleading information. When the contract was eventually signed and the installation date agreed, three days before the scheduled installation, the Company decided that my roof tiles were unsuitable. Someone was supposed to visit to examine the tiles, but I have my doubts that anyone did. The Company cancellled the contract and this has left me with a lot of problems to sort out. I will certainly not recommend Project Solar UK to my friends and family and I would advise anyone reading this review to keep in mind my experience, before proceeding with the Company.
written by PNaylor on 13/02/2024
Having made the decision to research solar panels we had an appointment with the representative from Project Solar UK. He was very informative, giving us lots of information about how the system works and the benefits to the green planet and to our own energy usage. We were given a price for the panels we needed, together with details of the various methods of financing the project. Everything was so well explained that we made a quick decision to accept the plan. We were given an early date for installation and the whole process ran very smoothly, starting with the team putting up the scaffolding and followed by the two installers working quite quickly to complete the installation. It's great to look at the software on our PC, to see how the panels and the main electricity supply are working together to provide all our power and how the electricity loaded from the panels is also being used to supply to the grid. We are very pleased with the whole process and the final product.
written by HIGNP4PSUK on 12/02/2024
The staff i dealt with were all helpful and the work was carried out in a flexible and supportive way. I was concerned about the weight of the battery in my loft and so the guys came up with an innovative solution on the day. All done in 1 day too!
written by Sherwood239 on 10/02/2024
After carrying out my own research and enquiries I asked Project Solar to prepare a quote for PVPs and batteries for my home. They were swift to respond and the sales rep who visited was friendly and knowledgeable. Their quote was reasonable and they were able to send a team just a week later to install the system. On the day, they arrived on time and carried out all the work quickly and expertly. They completed the full installation in half a day, inspite of the rain and cold. They took me through the app and showed me how to monitor the system which was switched on by 13.30 and was working well. One minor improvement would be for the team to bring and use dust sheets to prevent wet and muddy footprints on carpets and for the electricians to clean up the dust and cuttings after their work. However, the system installed is first class and is making an immediate difference to the exorbitant cost of energy. I recommend highly Project Solar.For an effective, friendly and efficient installation I don't think they could be beaten.
written by IRWLE1PSUK on 09/02/2024
We looked for some while regarding solar power and were often put off by warranty periods for panels and equipment along with prices for panels. Finally came across Project Solar UK due to them offering lifetime warranty on the panels and the Inverter so arranged to meet a surveyor, expecting the usual "salesy" home improvement scenario. It was a pleasant surprise when that did not happen. Time was given o check out funding, that I have to say was at usual high street rates. The warranty and output of new panels at 455W each and an output in low light and a hybrid inverter that allows a no battery or add one later option. We put in an order that the lead time was just a week, well it was February. The scaffolders arrived on time looked smart and introduced themselves then got on with the job with little disruption taking care to move garden ornaments to clear space. Next day dawned with drizzle and very cold the fitting team arrived again on time looked again smart introduced themselves, looked at the outside, the electric under stairs cupboard and loft. Quickly set up and started their respective jobs, the panel roof fitters had the cold job, my wife kept the teapot hot and ready. The electrician in under stairs cupboard had to work in a cramped space but they used internal trunking to run the feed cables and had to use larger trunking but it kept the outside neat. They even attempted to add an extra panel but that was just not quite possible. The team were polite and efficient left their workspaces tidy. Added a monitoring system on my cell phone and to my surprise on a wet grey day that required lights on in the lounge the system started generating power. It does take a while to get linked to our supplier but we were saving on power right away. All the way through the project managers kept us informed answered any queries and questions along the way, processed a refund for the unused panel and fittings right away and explained exactly why that panel could not be fitted. Over the years like many folk we have had "home improvements" from Glazing cavity wall insulation guttering and such this has been the nicest experience of all. We would have no hesitation in showing our system or recommending this Project Solar UK to Family, Friends or neighbours a stress free experience from the get go.
written by WILWA1PSUK on 07/02/2024
clearly explained what they would install, what it would cost, what it would deliver and how long it should last. They delivered what they promised on time or earlier in every respect. They contacted me regularly during the process to advise me what to expect to happen next and to after the event to see that it was done to our satisfaction.
written by AlisonShropshire on 05/02/2024
Highly recommend Project Solar. From the ki assessment meeting through installation to the after check-ups, all went smoothly and efficiently.
written by SWAME1PSUK on 02/02/2024
From the start of the process to completion, Project Solar have been open, efficient and without fuss. I was particularly pleased with the speed between signing contracts and the installation. In fact, the work carried out by the installation team was fantastic. In and out in a few hours with everything explained and minimal disruption. Thank you. The person who came round to explain how solar panels work and whether it would suit us was a decent, honest broker. It had already been established that our south and east facing roof area was suitable and the explanation made it clear how we could optimise solar energy. We would happily recommend Project Solar.
written by CULPR4PSUK on 02/02/2024
I found the best agent who made it clearer and easy to understand how it works. The rest of team/ teams involved very prompt and professional. Thank you. Very happy with the solar project.
written by INSMK1PSUK on 02/02/2024
Very professional from the moment the sales agent came to our house, answers all our questions and was very informative, we compared with other brands and went with project Solar due to their warranties, the panels look very smart and blend into the roof, scaffolding was very slick in putting up and all the builders and engineers were very professional. Very impressed and would definitely recommend
written by Drei999 on 01/02/2024
I found the best agent who made it clearer and easy to understand how it works. The rest of team/ teams involved very prompt and professional. Thank you.
written by CROWF1PSUK on 31/01/2024
Made the decision to get solar panels installed and after speaking to the agent he knew it was the right decision due to his clear explanation of how having solar panels could reduce my energy bills. The installation team were excellent in their work and made sure everything was working correctly before leaving. The customer care team kept me up to date and provided me with any information i required. Very satisfied with the whole process and the end product.
written by BAGHX2PSUK on 31/01/2024
Nearly everything went to plan, cables had to follow a different route, to that planned, from Electricity distribution unit to inverter, but was a complete success and resulted in a very tidy job. The engineers cleaned up any leftovers and dust, all in all a complete success. The equipment fitted looks very substantial and has worked well.
written by WRIYO2PSUK on 31/01/2024
Project Solar were very quick at getting back to me throughout the entire process, from setting up the initial survey and then the installation itself. The survey representative was thorough in explaining the details of the solar panels and solar battery system, including how it would interact with our electricity supplier, and went through the details of the customer protection and quality standards which Project Solar are certified to. The install team arrived exactly when they said they would, and immediately set to work unpacking the system and the installation equipment, and were highly professional and friendly throughout the install. I can see from the app and our electric bill that the system is working well and generating electricity as expected, even despite the current wintery weather! My only criticism would be that some of the details provided to the surveyor were not passed on to the installers - they were not aware on arrival that we had a loft conversion, or that the electric meter was located inside the house and would require running some underfloor cables to the outside. They handled these issues commendably, however it added a bit of time to the install process. I would definitely recommend PSUK to others in the future.
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