Project Solar UK Reviews - www.projectsolaruk.com

★★★★☆
4.4 / 5
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Latest Reviews

★☆☆☆☆

“Rubbish firm, bad service”

Written on: 31/01/2016 by Emileej1989 (1 review written)

When things go wrong they don't get it sorted !!!We have a mis fitted unit and owl intuition not set up after asking numerous times since September 2015 and it is now January 28th 2016. Would love to speak to the M.D but this does not seem to be happening...Sold solar saying it would pay for itself, we will soon be in big debt and are thinking we have been missold solar. … Read Full Review

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★★★★★

“Great Solarspectations”

Written on: 15/01/2016 by Rudibum (1 review written)

From start to finish everything went like clockwork.Electricon arrived at 8am,the panels came at 9am and the fitters at 9.30am.Everything unloaded and work started at about 10.10am. No problems during the fitting which was completed by 12.pm, the electricon completed his work by 12.15am.Brilliant. He showed how to read the meter and also how I could follow everything online. I would certainly tell my friends and family about Project Solar… Read Full Review

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★☆☆☆☆

“An Honest Review”

Written on: 15/01/2016 by Scorpihun1 (1 review written)

Project Solar are the worst company it has ever been my misfortune to work with. their attitude to customer satisfaction is ZERO. Right from the very start, when their inept salesman walked onto our cream coloured lounge carpet with his muddy shoes, and through a second visit by their so called "compliance officer" and the installation itself, it was a total disaster. It is impossible to contact anyone at the company office by phone, the salesman know nothing about the product and the… Read Full Review

Psukcustomerservice's Response to Scorpihun1's Review

Written on: 19/01/2016

Please can you contact the operations Director at your earliest convenience to resolve any problems you have had

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★★★☆☆

“Solar installation”

Written on: 13/01/2016 by RBleisure (1 review written)

This has been the most stressful project ever undertaken at home. It has been a continuous struggle to obtain information and answers to our questions from Project Solar before committing to the 24 panel installation. We were moved from salesman to manager to national manager and the lines of communication have been very confused causing us stress and worry along the way. Even on the day of installation, there were problems and the specification of the system was changed on the day. It was… Read Full Review

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★★★★★

“What a great advert for Project Solar. Clean,...”

Written on: 13/01/2016 by DaveC66 (1 review written)

What a great advert for Project Solar. Clean, efficient, polite, they keep you informed throughout and explain everything, ensuring that you understand. They adapt to overcome any unexpected problems with no fuss. Nice blokes… Read Full Review

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★★★★★

“Excellant from start to finish”

Written on: 31/12/2015 by sueroberts58 (1 review written)

From the initial phone call visit for salesperson, projects team, financial team and fitters from Team 6. I can only say what a wonderful experience and how efficiently Project Solar Worked. I would especially like to comment on the Fitters of Team 6 they kept me informed all through the day of fitting as they were delayed on the first fit of the day. I was phoned regularly throughout the day with updates of their expected time of arrival. They were very efficient and clean and extremely… Read Full Review

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★☆☆☆☆

“Post marketing very poor”

Written on: 15/12/2015 by ZaidHuber (1 review written)

Installation was professional, but post installation, any queries were very poorly handled. Difficult to get hold of the correct person and generally, not very helpful at all!… Read Full Review

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★★★★☆

“Installation”

Written on: 15/12/2015 by Milbmc (1 review written)

I would have liked the installation to have been completed in one visit but a faulty panel and minor technical issues stopped that. The staff were polite, courteous and helpful when they could be. Overall the process was painless for this type of investment and would happily (already have) recommend them to friends and family… Read Full Review

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★★★★★

“Solar panels the easy way”

Written on: 30/11/2015 by Skyler3 (1 review written)

Just before the summer i decideed to make the jump (after thinking about it for 4 years) and get Solar panels installed. I used Project Solar and from the initial phone call , to completion i must say i experienced nothing but professionalism. The sales chap who came to my house explained everything to me at my pace, the installation lads were great, and the backroom office staff were always helpful whenever i needed to speak to them. Excellent company and excellent staff attitude… Read Full Review

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★★★★★

“1st class company”

Written on: 25/11/2015 by Clements12 (1 review written)

We have just had our solar pannels. The fitters gave outstanding service whilst fitting our system fitting the pannels quickly and efficiently. There's more, after fitting the pannels they went through all the things we needed to do regards the paper work we needed to organise after the pannels had been fitted and just in case you hadn't taken it all in they left a booklet on how to fill out the paperwork as well. They also gave us full instuctions on how to use the pannels efficiently. It's… Read Full Review

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★★★★★

“Great fron start to finish”

Written on: 24/11/2015 by collywales (1 review written)

From start to finish the project could not be faulted with the installers doing a fantastic job to a tight schedule. The only negative aspect was the EPIC which was totally incorrect and I am still waiting for it to be resolved, after 3 conversations and 2 emails. Unfortunately, the overall experience has been slightly tainted by the issue of the EPC, which we are still waiting for… Read Full Review

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★★★★★

“Professional, Detailed, Honest & Efficient”

Written on: 20/11/2015 by Fry393 (1 review written)

Project Solar UK was our preferred installer on a previous property in 2014. After moving house we started shopping around, but ended up placing the order with them again. The reasons included: They did not send a sales person with a sales spiel using papers and leaflets who were then to be followed up by a surveyor etc etc. No - they sent a professional, who had in-depth technical knowledge, who could complete the survey, using state of the art technology to provide detailed graphs and… Read Full Review

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★★★★★

“Quick and efficient even in the pouring rain!”

Written on: 19/11/2015 by malcolmlelliott (1 review written)

10 days from time of initial contact to date of installation and the system up and running. Just 3.5 hour to install and connect to the grid even though it was raining. Thank you to the team. … Read Full Review

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★★★★☆

“Good working Team”

Written on: 17/11/2015 by manners12 (1 review written)

Barclay & Dom from Team 6 were great, it was pouring down when the lads came and they still worked hard all the way through it, all the team were professional, friendly and clean up after themselves. good service and well installed each member of the team you what job the had to do and just got on with it. All I had to do was supply the hot drinks to keep the warm. well done boys… Read Full Review

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★★★★☆

“What it says on the tin.”

Written on: 13/11/2015 by ramandhorse (1 review written)

I am extremely happy with my system and the operation of it. I was impressed by the salesman who answered all my texts and questions straight away. The installation went very well with some really nice and helpful lads this is including the scaffolders. I was a little particular and they did everything I requested. My only criticism is that we were not told that the paperwork should be completed straight away as I have lost out on the exporting tariff as it has now been reduced slightly and you… Read Full Review

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★★★★☆

“useless after sales”

Written on: 10/11/2015 by mhtfjythf (1 review written)

Great salesman, fantastic fitters. Owl monitor had a connect problem. Numerous emails and lots of promises. All I needed was two cables to extend the sender, about £5 from Maplins. Result NIL! no contact, no nothing… Read Full Review

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★★★★☆

“Best Decision Ever”

Written on: 06/11/2015 by lynnor252 (1 review written)

We had been discussing Solar Power for a while and one of us (me) was not convinced however, Project Solar UK was contacted along with other companies. Out of all the companies that we spoke to Project Solar came across as being the best value with the more efficient panels. The salesman informed us of all the advantages of the type of panels, 'Shinetime' 250W, and really went into detail, we found this a little laborious as we had investigated the system. Saying that, if no investigation into… Read Full Review

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★★★★★

“My soler panels ”

Written on: 05/11/2015 by Jdorman (1 review written)

Just had my solar panels fitted every one been so helpful and fitters done great job no mess and explained everything to me even checking on Internet every thing easier than I thought hole experience could not have been better starting with rep happy customer would recommend to friends and family glad I chose project solar… Read Full Review

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★★★★★

“project solar survey/fitting”

Written on: 04/11/2015 by alanchilds (1 review written)

the survey was carried out in a very professional and friendly manner with little or no evidence of 'sales pitch'. the fitting team arrived early on the day expected and immediately started working the whole fitting process being completed by late afternoon with very little disturbance to our normal life. the fitting team were polite and helpful and left no mess. we have already recommended project solar to two of our friends. we are very happy with the system and already appear to be… Read Full Review

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★★★★★

“Fantastic Solar”

Written on: 04/11/2015 by ECG1940 (1 review written)

This is the second time I have had Solar Panels Installed, last time was only for hot water. From the time we decided to have Solar Panels my wife and I have had full satisfaction from your company. The rep arrived as expected and was not in any way pushy. The installers arrived as stated and were very efficient in their tasks, the installation was completed in less than four hours, the team were courteous at all times, the system was explained in full and help was given in filling out the… Read Full Review

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