Project Solar UK Reviews - www.projectsolaruk.com

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Latest Reviews

★★★★☆

“Fast and efficient”

Written on: 23/05/2015 by HazelW2 (1 review written)

Very impressed with the quote and information given, also we never felt pressured to go ahead. Once we did decide to proceed it was a swift process , scaffolding went up day before installation. Installation team were excellent and talked to me about all aspects of the installations to ensure everything went where I wanted it. Scaffold came down 2 days later and system appears to be running ok. Not sure the solar I boost is doing exActly what it should but I will speak to them in a few days to… Read Full Review

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★★★★★

“Quality installation and service”

Written on: 22/05/2015

From start of the process when agent called ( no pressure to buy ) through to office staff and installation team I found everyone extremely helpful , very professional , and willing to listen and answer queries as and when required . Installation team arrived on time on the day agreed , quickly got to work ,and completed the job , in around four hours . Explanation of system given and paperwork from the office arrived within a few days in order for me to approach electricity company re FIT… Read Full Review

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★★★★★

“Solar all the way!!!! 1888799”

Written on: 21/05/2015 by adadadadadad (1 review written)

Anyone considering solar panels but are not sure if to go for it, i say do it. I felt the same uncertainty but i can assure you that it will be the best decision regarding your house and finances that you will make. The savings we will make after only a week are already obvious, and the weather has been rubbish. The staff are really friendly as well, the installation guys were awesome and the very helpful and inviting phone call i had from her the other day was excellent. Great customer… Read Full Review

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★★★★★

“Friendly, Efficient, Fast!”

Written on: 19/05/2015 by Sharongay (1 review written)

From start to finish, my experience with Project Solar has been remarkably smooth and easy. The Marketing Sales Manager came to see me one evening and told me everything I needed to know in a no-nonsense, easy to understand way. He gave me a price and stuck to it. I never felt forced at any time to make a decision, he left that evening leaving me to make a decision in my own time. I called him with a couple of questions and then we made arrangements for him to return to finalise things. Within… Read Full Review

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★★★★★

“Well done Project Solar !!”

Written on: 19/05/2015 by Amber-Jean (1 review written)

I have to say that I am very pleased with the service I have recieved from Project Solar right from the first phone call from Solar Project through initial meeting to installation and aftercare. Project Solar was never hard sell I was explained in complete clarity how solar power works and how I would benefit. I had spoken to other companies but hthey had been such a hard sell that it never went any further. The original representaive the surveyor the installers even the scaffolders and the… Read Full Review

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★★★★★

“Excellent Professional service !!”

Written on: 19/05/2015 by DayamiBlackwell387 (1 review written)

Got the work done without any problems. Excellent back office and instulation guys!! Very refreshing to deal with people who are committed and proud to do a good job. I am definately recommending Project Solar to my family and friends… Read Full Review

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★★★★★

“Project Solar Excellent Installation”

Written on: 19/05/2015 by morril (2 reviews written)

I am very happy with the service I received from the Project Solar team. My initial contact was with the salesperson Mark Woollaston who was extremely informative and explained the solar power system fully and answered my many questions. There was no hard selling or pressure involved(unlike some other companies) My system was installed just over a week later. I was extremely happy with the installation service provided, both the fitters were very pleasant lads. The whole process took just… Read Full Review

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★★★★★

“Very efficient and friendly service”

Written on: 18/05/2015 by Motherofcats (1 review written)

The panels were fitted with the minimum of fuss,, and the installers were friendly and efficient. The scaffolding was removed the day after in an equally efficient manner. After receiving several quotes from other companies, but feeling an amount of pressure salemanship, I had put the whole project on the 'back burner'. However, on hearing that a surveyor would visit and quote, I decided to have one more visit! I was given thorough explanations and details.. The policy of other companies… Read Full Review

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★★★★★

“Fast Efficient and Freindly ”

Written on: 18/05/2015 by lady218 (1 review written)

From start to finish in less than a month. From the sales guy to the person I dealt with in H/O and every single person we spoke to on all follow up calls were lovely through out the installation. We even saved £500 on the day as the installers realised one of the components we had ordered would not be right for our home/usage. the sales guy was very informative and was happy to answer all our questions, there was not any pressure at all, just lots of information which was sent to us by email… Read Full Review

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★★★★★

“projectsolars installation team ”

Written on: 14/05/2015 by pamanddon (1 review written)

The Project Solar UK team came to Sunny Bognor Regis to fit our Solar panels and it poured with rain all day. This did not deter the team they were great.After they finished the installation the rain then stopped. Well done to the team and all at Project Solar The team also explain all you need to know about the system and filling in the paper work Thankyou all… Read Full Review

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★★★★★

“High Recommend! ”

Written on: 13/05/2015 by SarahChurch (1 review written)

My partner and I had spoken for some time about having solar panels fitted to our house, but it was finding a company that was a reasonable price. Project Solar UK was the best for us! The installation was quick, easy and clean. We love seeing the owl intuition system working which allows you to monitor how many watts you are generating and exporting. All of the staff that we have dealt with at Project Solar UK have been very helpful with info and any advice needed. The only issue we had… Read Full Review

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★★★★☆

“Good efficient installation”

Written on: 12/05/2015 by 121Kenney (1 review written)

The company operates efficiently and all the staff we have dealt with have been very helpful. We have some niggling problems with the monitor, otherwise would have given 5 stars… Read Full Review

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★★★★★

“fantastic”

Written on: 12/05/2015 by teggann (1 review written)

great company would recommend from first call to completion totally hassle free not made to feel we had to buy from the sales team was great guys the scaffold guys were really polite to my partner (I was at work) and guys were fantastic hats of guys great job the shock when he showed me it working on the owl app wow didn't know the kettle used that much electricity OMG I made them three brews the cost before I was connected shocking thanks again guys top company … Read Full Review

Teggann's Response to teggann's Review

Written on: 14/05/2015

this was written by mark hollingsworth

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★★★★★

“The sales advisor was very knowledgable about the...”

Written on: 12/05/2015 by juliebateson (1 review written)

The sales advisor was very knowledgable about the product I did not feel under any pressure at all .all was completed in 2 weeks. the fitters were very courteous and hard working. explaining everything in detail to me. The office staff have been very professional all throughout, nothing too much trouble. I would gladly recommend Project Solar uk… Read Full Review

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★★★★★

“Worthy of recommendation”

Written on: 11/05/2015 by Phase1 (1 review written)

I hadn't planned on having solar panels fitted until I returned from a long vacation but goggled to see what was available for when I returned. I ended up arranging a visit from a sales person three weeks before my departure. Everything was explained so I could understand and the return amount was quoted. I was sold on the idea but didn't feel there was enough time to get the installation before my holiday. A few phone calls by the sales person found a vacant slot and within ten days I… Read Full Review

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★★★★★

“excellent from start to finish”

Written on: 10/05/2015 by williamdraper (1 review written)

The sales team where very knowledgeable about the product which made choosing the correct package for me very easy. The fitters where on time and did a very good professional install. I am very happy with the whole process from start to finish solar project UK come highly recommended from me… Read Full Review

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★★★★★

“Good service and product”

Written on: 07/05/2015 by JamesGradwellSpencer (1 review written)

The sales rep did a great job of selling the concept to us in a way that wasn't pushy or patronising. Once we signed up, the panels were installed very quickly, and professionally by two chaps that were battling monsoon style weather! A couple of issues with the EPC (address issues) were sorted out, and everything went through ok for the Feed in Tariff. The system is up and working, we have just passed 450kwh generated in a little over a month. The service from the initial visit, through… Read Full Review

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★★★★★

“Great Item, Great Service.”

Written on: 23/04/2015 by 329Kenney (1 review written)

I found this company myself on the internet and made contact. They were very quick to visit/survey and quote on the Solar panels. I never felt presured into a sale and NO hard selling used. Just great communication and answers to all my questions. The installation was on time and as expected. I am happy with all the service provided by Project Solar UK. Happy to recommend solar energy and this company to anyone… Read Full Review

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★★★★★

“Solar panel installation”

Written on: 27/03/2015 by SashaMcKinnon (1 review written)

From the first approach via text the company was very professional and did not offer any enticements to go with them. The salesman told us what the product was and described the system they would instal and left us to decide for ourselves whether we wanted to go with his company. The installers turned up on time and were very polite and helpful and showed that they knew their subject well. They explained the system and left us all the manuals we would need to operate the system. The follow up… Read Full Review

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★★★★★

“All ship shape!”

Written on: 24/03/2015 by cartergail (1 review written)

Spot on installation. All work done efficiently and competently. From initial consultation to commissioning of system… Read Full Review

Cartergail's Response to cartergail's Review

Written on: 26/03/2015

I would add that the most difficult part of this entire setup is the paperwork ! The need to have the relevant documentation we found at best trying. For older, less able, I would say really difficult. The onus is placed on the client/ customer, where I feel this should be company lead. Freepost was available, but no large envelope was provided. Surely a self addressed envelope would be simply a bonus. The need to send back the very information the provider sends you seems, pointless.
Found after sales service poor.

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Psukcustomerservice's reply to Cartergail's Comment

Written on: 30/03/2015

At Project Solar we pride ourselves in having the very best service throughout the process.

Please give Donna Harvey a call at Head Office to get any problems rectified quickly and to the standard we both require.

If you could leave a comment afterwards that would be really helpful.

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Cartergail's reply to Psukcustomerservice's Comment

Written on: 31/03/2015

We have sorted out the paperwork. Everything went to Spam. But, the onus is on ourselves to sort, printout, search out the Generation meter manufacturer and serial number! The number of solar panels and their wattage. Surely a large element of this could have been completed for the client? We could manage, just! In addition to the lack of an envelope, a small but necessary element. Bought a PostBag, sent the documents to Good Energy by recorded delivery, and all was set up smoothly.
Overall, in the call centre, he was really helpful and pleasant, our salesperson, who did offer to help with the paperwork, by telephone if we became stuck. Our fit team. I did speak on the telephone, but all was sorted by this time.
My thoughts listed above are meant to be a set of constructive points, by no means a slight on the company.
Overall, our experience was enlightening. We have learned a good deal about Solar workings and find the Owl app very interesting. Seems we are generating a great deal of power and with careful time management use of our daytime electricity saving on our bill.
I told her 5 stars and I truly believe that. We didn't choose Project Solar lightly, indeed some of our neighbours have had different companies, but we were dissatisfied with certain elements of their installations.

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